Empowering Businesses with Next-Level Voice of the Customer Solutions

Zurich, Switzerland – January 30, 2023  — SANDSIV, a leading provider of CX and Voice of Customer technology through its innovative sandsiv+ enterprise platform, proudly unveils a strategic partnership with ELIS Innovation Hub (EIH),a pivotal component of ELIS Consortium, an Italian ecosystem dedicated to driving innovation and business consultancy. This milestone signifies a transformative moment, bolstering CX and VOC project management and consulting across Italy.

ELIS Innovation Hub (EIH) stands as a beacon of creativity, uniting enterprises, startups, universities, and research centers. Pioneering advanced products and services, EIH strategically integrates digital technologies to enrich customer experiences.

Fueled by CX and Voice of Customer expertise, facilitated by sandsiv+’s advanced platform, SANDSIV is uniquely positioned to strengthen EIH’s digital evolution strategy. sandsiv+ empowers businesses with comprehensive insights into customer behavior, sentiments, and preferences, facilitating insightful decision-making.

In a joint effort, SANDSIV and EIH offer Italian companies state-of-the-art technology and comprehensive Voice of Customer (VOC) services, adeptly navigating the customer-centric landscape and achieving substantial business outcomes.

The focus of this dynamic collaboration is on an upcoming Proof of Concept (POC) customized for an exclusive consortium member. sandsiv+ is poised to unleash its analytical prowess, providing invaluable VOC insights on the company’s website. Additionally, it will play a pivotal role in a groundbreaking project centered around the Voice of the Employee (VOE). This strategic initiative not only underscores SANDSIV and EIH’s dedication to leading innovative projects within the consortium but also highlights their commitment to seamlessly integrating sandsiv+ as a robust VOC tool within ELIS.

Experience how SANDSIV’s cutting-edge technology, embodied by the sandsiv+ platform, and its collaborative prowess spearhead a global CX revolution at https://sandsiv.com/partners/.


Flash quotes:

Mirko Buonerba, Global Partnership Manager at SANDSIV, emphasized, “Our partnership with ELIS Innovation Hub is a powerful convergence of vision and expertise. Merging SANDSIV’s CX technology with ELIS’s innovation commitment, we’re set to deliver a transformative solution. This amplifies customer experiences and empowers companies to navigate markets with confidence, igniting sustainable growth.”

Chiara Mattozza, Head of Business Consulting at ELIS, stated, “At ELIS, we thrive on unity for collective growth. SANDSIV’s strategic integration brings a significant leap. With their strong Italian presence and expertise, this collaboration offers an unmatched advantage – a seamless CX tool tailored to Italian company needs. This propels businesses to excel, redefining customer interactions.”


Company Profiles:

SANDSIV is an innovation leader in Customer Experience Management (CXM) enterprise solutions. With its cutting-edge end-to-end CXM software solution, SANDSIV empowers businesses worldwide to deliver differentiated customer experiences and foster long-lasting customer loyalty. The company’s commitment to excellence and innovation has enabled it to expand its partner program and establish a world presence that is constantly growing. | https://sandsiv.com/

The ELIS Innovation Hub (EIH) is a dynamic force within ELIS, an Italian non-profit organization revolutionizing education and employment through digital innovation. Centered around enhancing customer experiences, EIH leverages market insights and customer profiles to create tailored solutions. Guided by experts, including Product Managers and Service Designers, EIH prioritizes seamless interactions that resonate, propelling forward impactful innovation. | https://www.elis.org/eih/

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Media Contact:

Silvia Bellò
Digital Marketing Manager