Uncover hidden data
Get a holistic view of the customer including personal and demographic, engagement, behavioral, transactional data in a single platform.
Enhance your dataset with inferred data and guide your strategic choices using not only direct and indirect feedback but also the silent actions of your customers.
Your digital tools together
Take insights from customer actions
Complement your customer listening by integrating the data you already have and understand your customers’ most hidden voice.
No more incomplete data sets
Know your customers like no one else
Understand your customer’s choices using data from all the touchpoints your customer has used. Don’t miss anything due to time or channel.
Rich information
Complete and improve your strategy
Inject the inferred voice of the customer into your company’s most strategic decision: define patterns from all of your customer’s actions, anticipate behaviors, and identify CX opportunities and problems.
Key features
Integrate your tools
Collect data from all your touch points by integrating CRM, website experience and call center interactions.
Monitor all your KPIs
Integrate and track everything you want: clickthroughs, transactions, purchases, time on page and cart abandonment.
Fast as lightning
Connect your tools with a single click and create a single end-to-end repository for your customer data.
Security first
Safeguard your data by choosing a VoC solution built for superior security and reliability.
Easy to use
Structure forecasts and analytics through an intuitive platform and easily implement any changes.
Centralized intelligence
All data will be available together, in a centralized tool that will provide you with insights to accelerate your desired business results.
#1 European Voice of the Customer solution
A deep-dive on sandsiv+
Learn everything you need to know about how this feature evolves your customer experience and get on board with your new customer intelligence platform.
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