Train your employees
We want to ensure your self-service and cost-effective use of the sandsiv+ Voice of the Customer platform by training all your employees with self-study tutorials, webinars, and face-to-face sessions.
Professional training
Swiss approach
Our training program is structured and professional – it ensures that customers can use the platform independently after just a few days.
From the basics
Get started on your own!
A simple online training module allows you to manage the platform immediately and independently, without vendor assistance
A complete program
Many ways to learn
The sandsiv+ user training consists of 4 modules: self-study tutorials, webinars, face-to-face sessions, and workshops. Through this process, we will optimize participants’ learning curve and long-term knowledge retention.
How it works
Tutorials
Getting started
Get in touch with technology at your own pace and build your first survey, ranking model and dashboard.
Get in touch with technology at your own pace and build your first survey, ranking model and dashboard.
Webinars
Intermediate
Interactive, recorded virtual sessions with SANDSIV trainers. Learn about additional platform features through hands-on exercises.
Interactive, recorded virtual sessions with SANDSIV trainers. Learn about additional platform features through hands-on exercises.
Training
Specialist
3 to 5 days of 1-to-1 training that enables know-how sharing between participants and experts on customer use cases.
3 to 5 days of 1-to-1 training that enables know-how sharing between participants and experts on customer use cases.
Workshop
Expert
Tailored workshops based on business needs. Update product know-how or learn how to turn analytical results into tangible improvements.
Tailored workshops based on business needs. Update product know-how or learn how to turn analytical results into tangible improvements.
Federico Teveles – Research Analyst
Frost & Sullivan
SANDSIV has created an easy-to-use solution that allows customers to maximize the capabilities of its technology. Through a simple online training module, customers can rapidly deploy, customize, and manage the platform on their own, without vendor assistance.
Effectively train all employees
For everyone Each different level of your organization will need a specific level of training, with SANDSIV training you will achieve each one’s needs.
Each different level of your organization will need a specific level of training, with SANDSIV training you will achieve each one’s needs.
CX manager
Give your managers the opportunity to receive customer experience insights and understand how to react to customer feedback.
Data scientist
Let your team access all available data and use it to create the perfect analysis that will support your business decision.
BI manager
Empower your managers to receive the best business insights to implement strategic corrective actions.
We have a team dedicated to your success
The customer success team Our team has a long and deep experience on how to handle clients, thay will be able to support and guide the whole process.
Our team has a long and deep experience on how to handle clients, thay will be able to support and guide the whole process.
We speak your language
Our Customer Success team is multilingual and will adapt to your employees’ needs.
All-star professionals
Senior, Forrester-certified customer experience professionals specializing in methodology and data analysis.
Start growing with sandsiv+ today
