Train your employees

We want to ensure your self-service and cost-effective use of the sandsiv+ Voice of the Customer platform by training all your employees with self-study tutorials, webinars, and face-to-face sessions.

Professional training

Swiss approach

Our training program is structured and professional – it ensures that customers can use the platform independently after just a few days.
From the basics

Get started on your own!

A simple online training module allows yot to manage the platform immediately and independently, without vendor assistance
Scale sandsiv+ across your organization
A complete program

Many ways to learn

The sandsiv+ user training consists of 4 modules: self-study tutorials, webinars, face-to-face sessions, and workshops. Through this process, we will optimize participants’ learning curve and long-term knowledge retention.

How it works

Tutorials

Getting started

Get in touch with technology at your own pace and build your first survey, ranking model and dashboard.

Webinars

Intermediate

Interactive, recorded virtual sessions with SANDSIV trainers. Learn about additional platform features through hands-on exercises.

Training

Specialist

3 to 5 days of 1-to-1 training that enables know-how sharing between participants and experts on customer use cases.

Workshop

Expert

Tailored workshops based on business needs. Update product know-how or learn how to turn analytical results into tangible improvements.
Federico Teveles – Research Analyst
Frost & Sullivan
SANDSIV has created an easy-to-use solution that allows customers to maximize the capabilities of its technology. Through a simple online training module, customers can rapidly deploy, customize, and manage the platform on their own, without vendor assistance.

Effectively train all employees

For everyone

Each different level of your organization will need a specific level of training, with SANDSIV training you will achieve each one’s needs.

CX manager

Give your managers the opportunity to receive customer experience insights and understand how to react to customer feedback.

Data scientist

Let your team access all available data and use it to create the perfect analysis that will support your business decision.

BI manager

Empower your managers to receive the best business insights to implement strategic corrective actions.

We have a team dedicated to your success

The customer success team

Our team has a long and deep experience on how to handle clients, thay will be able to support and guide the whole process.

We speak your language

Our Customer Success team is multilingual and will adapt to your employees’ needs.

All-star professionals

Senior, Forrester-certified customer experience professionals specializing in methodology and data analysis.
Start growing with sandsiv+ today