Find a new drive for your actions: listen to your customers and learn from their needs.
Feedback will no longer be words, it will become actions that you can implement towards each customer. You will finally be able to monitor the negatives, assign tasks to the right team and implement solutions.
Leave no stone unturned
Everyone knows what to do
Alert customer service staff
Happy people don’t discard companies
Act to satisfy
Right person, right action
From human to human