Help elevate their experiences today

Find a new drive for your actions: listen to your customers and learn from their needs.

Feedback will no longer be words, it will become actions that you can implement towards each customer. You will finally be able to monitor the negatives, assign tasks to the right team and implement solutions.

Leave no stone unturned

Train employees

Allow each person on your teams to own their part of the inner close the loop cicle by identifying the root causes of attrition in the program based on facts: dashboards and customer case examples.
Inner Close the loop
Everyone knows what to do

Alert customer service staff

Share qualified customer feedback to the right stakeholders instantly and automatically, and then let them implement the right solution for each problem.
Inner Close the loop
Happy people don’t discard companies

Act to satisfy

Enhance your current CX design through actionable answers and gain both customer loyalty and employee engagement.
Retail & E-commerce Inner Close the loop

Key features

Inner Close the loop

Right person, right action

Give real-time access to dashboards to every employee and allow them to take direct action to solve customer needs.
Inner Close the loop

From human to human

Optimize your Net Promoter System (NPS) inner loop to improve autonomy and develop individual customer connections.
Use case enterprise

Immediate monitoring

Get immediate feedback and don’t let problems frustrate your customer: act while the need is still fresh in the customer’s mind.
Inner Close the loop

Easy ticketing

Follow each ticket through to resolution to monitor its progress and learn from your mistakes.
Inner Close the loop

Multi-personal approach

Assign tickets to the right team member and allow your employees to resolve the issue.
Inner Close the loop


Access comprehensive customer information through good integration between your CRM system, contact center tools and ticketing systems.
#1 European Voice of the Customer solution

A deep-dive on sandsiv+

Learn everything you need to know about how this feature evolves your customer experience and get on board with your new customer intelligence platform.
Explore a new feature
Use case growth Socials & Reviews

Potent alone

Invincible together

Socials & Reviews

Outer loop

You can go deeper and learn from your customers how to make impactful organizational changes and structural optimization.
Socials & Reviews


Use a powerful real-time visualization engine to track the results of VoC team efforts over time.
Start growing with sandsiv+ today