Create a data-driven culture in your organization
Customizable, role-based dashboards ensure that every team member, from the C-suite to the front lines, gets exactly the information they need.
Empower your employees to share detailed reports on interaction and journey-level metrics that help your company deliver a better customer experience.
Intelligence from data
Understand your customers
Link customer sentiment measurements to KPIs for a broader understanding of customer relationships and their impact on the bottom line: Net Promoter Score (NPS), Customer Satisfaction (CSAT), Churn rate, Retention rate, Customer Lifetime Value (CLV), or Customer Effort Score (CES).
Personalized dashboards for everyone
Set your teams up for success
You can meet each team’s reporting needs through pre-built or customizable dashboards for each member of your company to get exactly the information they need.
The evolution path
Identify the best actions
Get better results by using each customer’s feedback to do more effective and more strategic tasks through appropriate dashboards.
Key features
Easy for everyone
Report management for business people without a degree in statistics or coding skills.
Trackable
Set up automatic AI-powered email, Slack or Trello alerts to key stakeholders in your business.
Self-service UI
All reports are configurable by users themselves through an easy-to-use graphical interface.
Integrations
Integrate as you need with your CRM such as Salesforce, Zendesk, Microsoft Dynamics, so you can see all your KPIs in one place.
Exportable
Instantly share dashboards via Excel, PPT, PDF or via the sandsiv+ API.
Real-time data refresh
New records appear in dashboards as soon as they have new insights.
#1 European Voice of the Customer solution
A deep-dive on sandsiv+
Learn everything you need to know about how this feature evolves your customer experience and get on board with your new customer intelligence platform.
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