Top pharmaceutical companies
A cure for complexity
Choose a platform that fits the context
Address your special clients in different ways: manage patients, caregivers, payers, and providers as unique figures.
Establish an approach to feedback
Ask individual prescribers what really matters to them and collect feedback from all your customers to implement changes learning from their direct voice.
Data and analytics
Optimize the physician and patient experiences
Strong data and analytics capabilities that allow organizations to understand the performance of omnichannel programs and suggest exactly what they need are key to your success.
Ivan Barbero – Business Analytics & Customer Insight Leader
sandsiv+ is the perfect fit for Roche that wanted to strengthen the business, enabling a culture of customer-centricity. I appreciate its innovation and the continuous improvements in the self-service capabilities.
Hit the mark with sandsiv+
Pharma to the future
Customer Journey mapping, advanced Customer Analytics, and Voice of Customer Programs for Pharmaceuticals at your service.
People experiences from data
Get feedback from customer-facing staff to create superior customer experiences and a repeatable learning cycle for the organization.
Gather feedback from your customers and get a steady stream of online reviews to attract new patients.
Make you job easier
Easily measure the experience across every touchpoint to have patient data at your team’s fingertips.
Promote a customer-centric mindset at every level of the organization to evolve your processes.
Access data and insights into how consumers perceive the experience they receive and build memories and feelings to drive their loyalty.
Start growing with sandsiv+ today