Extend the power of your team

A suite of managed services, with technical and customer support experts, that will complement your team’s expertise.

Need more staff or new expertise? Let SANDSIV’s technical and customer support experts join your forces.

SaaS activation

Reduce your effort

Get our platform with no extra effort, tell our managed services to drive adoption.
Customization
Like a Swiss watch

Speed up the project

Need an up and running in less than 30 days? We’re here to make it happen!
Innovation
After the go-live

Don’t get lost later

You won’t be alone if something goes wrong and you’ll have full support for management and updating.
people centricity
A1 Telekom Austria Group
Juliana Posch – Head of Sales and Customer Services
A1 Telekom Austria Group
“SANDSIV fully satisfied our criteria to further drive the best customer experience along the entire customer journey. We are impressed by SANDSIV’s passion for the project and its comprehensive Voice of the Customer approach.”

Technology adoption services

Technology Adoption Services

Survey creation

We create surveys for you that will be easy to implement and adapt to your industry and target audience.
Technology Adoption Services

Survey sending

We send your surveys to your customers in their preferred contact channel and receive their feedback.

Sentiment Model

We listen to your customers wherever they are talking. We don’t miss a word that relates to your brand or products, and we identify problems in time.
Voice of the Customer software sandsiv+

Topic detection model

We allow you to understand what’s really going on to anticipate trends and react to them.

Dashboarding

We empower you with visualizations of your customers’ entries, so you can easily share them throughout your company.

Close the loop

We implement an alerting process that will allow you to close the loop and react to customer feedback by gaining key business insights.

Consultancy services

Let our team of expert consultants handle the complexity and strategic tasks for you. While technology is crucial, maintaining a human touch is equally important.
Consultancy services
Large enterprises solution
Looking for something different?

If it doesn’t feel like we’ve already told your story, ask about our non-standard service packages – we’ll create the perfect solution for your needs together. Ask for your customization.

Start growing with sandsiv+ today