Our clients
Top utilities companies
Total customer visibility
Change and adapt
Learn from your customers and find the right way to evolve your services through comprehensive feedback analysis.
Omnichannel capability
Deliver the needs of the digital age
Manage multiple digital interaction channels to adapt to each stage of the journey according to each customer’s preferences and utility operation.
Easy integration landscape
Synchronize all processes
Allowing customers to walk a seamless path through all stages of their journey, while the magic happens behind the scenes without them even realizing it.
Federico Teveles – Research Analyst
Frost & Sullivan
sandsiv+ is an exceptional product because it strikes an admirable balance between complexity and simplicity and can support businesses of any size, geographical location, and vertical.
Hit the mark with sandsiv+
One-click experience
Let your customers contact you super fast and easy, they won’t have time to think about your competitors.
Continuous improvement
Implement repeatable processes that change frontline behaviors to improve the customer experience.
A new level of innovation
Let your customers forget the old way and offer them a startup experience with enterprise quality.
Your customers’ needs
Gain a clear understanding of their needs and preferences through a comprehensive feedback analysis.
Unlock key insights
Measure your CX project through accurate KPIs using advanced analytics and reporting.
Good metrics inspire action
Find the right metric: Net Promoter Score gives the company a common language to talk about customer loyalty.
Internationally recognised
Start growing with sandsiv+ today
