Our clients
Top telecommunications companies
Ease of contact
Don’t let your customer get lost
Always be available for your customers with an omnichannel telecommunications strategy that covers 24/7 service.
Moving ahead
Offer differentiated CX
Don’t make price the main differentiator from your competitors. Win over your customers with highly targeted offers and telecommunications services.
Less effort
Digitize your customer service
Proactively drive customers to self-service digital channels that offer them a frictionless shopping experience and support.
Marko Jovic – Senior Customer Experience Manager
A1 Telekom Austria Group
With sandsiv+, we have an ROI-focused technology with all the features needed to enable our vision “Customer Feedback 360” in one VOC platform that allows me and my team to manage a multinational cx project as simple as possible.
Hit the mark with sandsiv+
Reduce customer churn
Make your customers loyal by identifying and solving their problems first.
Digital customer care
Reduce call volume and overhead by implementing digital customer support without losing anything in quality and satisfaction.
Monitor your experience
Implement NPS for continuous monitoring of every interaction in the customer journey.
Always available
Match and exceed modern customer expectations by providing 24/7 service and immediate responses.
Personalized offers
Use real-time data from individual customers to tailor promotions, campaigns and service interventions across the customer journey.
Cross-channel strategy
Chatbot, website or physical store. Deliver seamless, integrated customer experiences to enhance their engagement with your business.
Internationally recognised
Start growing with sandsiv+ today
