#1 European Voice of the Customer solution

awarded both in 2021 and 2022

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The human experience

One solution fits all

sandsiv+ embraces both the voices of customers and employees, aligning every project around what truly matters – the Human Experience.

sandsiv+ for large enterprises

sandsiv+ for VoC

Whether you’re a fast-growing innovator or a global organization, we offer Voice of Customer programs tailored to your needs.
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sandsiv+ for medium enterprises

sandsiv+ for VoE

Our platform adjusts to your initial needs and scales as your project evolves, offering comprehensive Voice of Employee programs.
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Clients
Trusted by top world-class brands
travel
Voice of the Customer software sandsiv+
large enterprise Telecommunications
Pharmaceuticals
Telecommunications
Voice of the Customer software sandsiv+ medium sized enterprises financial services

From feedback to change

Don’t lose the voice of the customer

Listen and unify

Listen to each customer and employee and connect all of their voices from different channels. Get on board with a totally omni-channel tool.
Survey & unify
Actionable insights. Easy learning

Analyze and report

Dominate the market with a comprehensive understanding of your customers through valuable insights. Let’s use an advanced analytics tool for easily readable reports and real-time dashboards.
Analysis and reporting
Build relationships and trust

Measure success

Embrace change and maximize your brand strength through constant evaluation of your customers’ feedback. Make the right adjustments to evolve your organization, processes and behaviors.
Close the loop and measure success
The sandsiv+ advantage
Impress your customers, motivate your team, find real results, anywhere, anytime. Everything you are looking for, in one potent package.
Innovation

Choose a smart and flexible Voice of the Customer solution reflecting the innovative spirit of Switzerland, recently recognized as the foremost Innovation Hub.

What’s new in AI
Innovation
Customization

With 8 modules and a flexible pricing structure, you only get what you need. Choose to save both time and money.

Plans & Pricing
Voice of the Customer solution customization
All-in-one

Link up all your channels and tools to sandsiv+ for a centralized hub of customer information. VoC and VoE are two faces of the same coin: sandsiv+ integrates both into one simple solution.

Start a VoE program
Voice of the Customer solution all-in-one
People-Centricity

Experience more than just technology. Grow your business through happy customers, employees, and partners. Global reach, local charm – we speak your language, wherever you are!

People & Career
Voice of the Customer solution people centricity
A1 Telekom Austria Group
Juliana Posch – Group Head of Sales and Customer Services
A1 Telekom Austria Group
SANDSIV fully satisfied our criteria to further drive the best customer experience along the entire customer journey. We are impressed by SANDSIV’s passion for the project and its comprehensive Voice of the Customer approach.
Customer Success Stories
Ben Dickie – Research Director
Info-Tech Research Group
SANDSIV has done an impressive job at providing deep customer insights via its text analytics capabilities, which can analyze customer feedback at scale from a variety of endpoints – surveys, social, and reviews, to name a few.
Brochures & reports
Voice of the Customer software sandsiv+
Federico Teveles – Research Analyst
Frost & Sullivan
sandsiv+ is an exceptional product because it strikes an admirable balance between complexity and simplicity and can support businesses of any size, geographical location, and vertical.
Brochures & reports
Roche
Ivan Barbero – Business Analytics & Customer Insight Leader
Roche
sandsiv+ is the perfect fit for Roche that wanted to strengthen the business, enabling a culture of customer-centricity. I appreciate its innovation and the continuous improvements in the self-service capabilities.
Customer Success Stories

Embrace the future

At the edge of innovation

Smart CX at your fingertips

For every $1 a company invests in AI, it is realizing an average return of $3.5 and 72% of executives believe that AI will be the most significant business advantage of the future.
Deep dive
Voice of the Customer software AI
Internationally recognised
Voice of the Customer software sandsiv+
Voice of the Customer software sandsiv+
Voice of the Customer software sandsiv+
Voice of the Customer software sandsiv+
Start growing with sandsiv+ today
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