Zurich, Switzerland – July 23, 2024 — SANDSIV, a leading provider of CX and Employee Experience technology, and Proaxion, a distinguished consulting firm specializing in CX and UX solutions across Latin America. This collaboration aims to empower organizations to optimize customer and employee experience journeys, integrating learning and action into daily operations.
Combining SANDSIV’s AI-powered sandsiv+ platform with Proaxion’s expertise in driving sustainable growth through enhanced customer value, the partnership supports businesses in adapting to the digital era. Proaxion, with a proven track record of serving 250+ clients and completing over 750 projects across 18+ sectors, leverages its regional presence to facilitate digital transformation.
SANDSIV’s sandsiv+ platform utilizes cutting-edge AI to derive actionable insights from Voice of the Customer (VoC) and Voice of the Employee (VoE) data. Together with Proaxion’s consulting prowess, this technology enables LATAM organizations to deliver personalized experiences seamlessly merging digital and physical elements. The objective is to enhance value, foster loyalty, and drive recommendations, ultimately improving business outcomes.
Explore SANDSIV’s leading technology and the global CX revolution at SANDSIV Partners.
Flash quotes
Mirko Buonerba, Global Partnership Manager at SANDSIV, remarks, “The rapidly growing LATAM market presents numerous opportunities for companies seeking to enhance their customer-centric initiatives. By integrating sandsiv+’s advanced Experience Management technology with Proaxion’s transformative methodologies, businesses can accelerate revenue growth and deepen customer loyalty.”
Eduardo A. Laveglia, Founder & CEO at Proaxion, emphasizes, “Our agile methodology prioritizes collaboration, efficiency, and knowledge sharing, ensuring consistent delivery of impactful outcomes. The sandsiv+ VoC/VoE solution supports our adaptive approach, enabling effective client engagement across diverse needs and maturity levels, reinforcing our commitment to innovative, tailored solutions.”
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Company Profiles
SANDSIV is an innovation leader in Customer Experience Management (CXM) enterprise solutions. With its cutting-edge end-to-end CXM software solution, SANDSIV empowers businesses worldwide to deliver differentiated customer experiences and foster long-lasting customer loyalty. The company’s commitment to excellence and innovation has enabled it to expand its partner program and establish a world presence that is constantly growing. | https://sandsiv.com/
Established in 2000, Proaxion is a team of dedicated professionals based in Latin America. Specializing in optimizing business outcomes through deep customer understanding and holistic experience design, Proaxion integrates physical and digital interactions to create impactful, hybrid experiences that drive customer loyalty and advocacy. With offices in Buenos Aires, Córdoba, and Mendoza (Argentina), Lima (Peru), and partnerships in São Paulo (Brazil), Proaxion collaborates closely with clients to achieve measurable success and sustainable growth in today’s dynamic market.| https://www.proaxion.pro/
Related Resources
https://sandsiv.com/sandsiv-and-iam-partner/
https://sandsiv.com/sandsiv-and-cabinet-conseil-cx/
Media Contact
Silvia Bellò
Digital Marketing Manager
silvia.bello@sandsiv.com
