Sales Development Representative / Business Development Representative

Role Purpose

You open the door to new business for SANDSIV by finding, engaging, and qualifying the right prospects in our target markets. Your work creates a consistent flow of high-quality opportunities that fuel our sales growth and expand our presence in the CXM market.

Key Responsibilities

• Research and plan targeted outbound campaigns for your sales region
• Engage decision-makers through LinkedIn, email, and phone to spark relevant conversations
• Qualify prospects against SANDSIV’s ideal customer profile and pass to the sales team
• Keep CRM records accurate and up to date with all prospect activity
• Work with Marketing to align outreach efforts with campaigns and content
• Build and maintain relationships with early-stage prospects to keep them engaged
• Achieve or exceed monthly outreach, meeting, and pipeline creation targets
• Share market feedback to improve messaging, targeting, and approach

Required Skills & Experience

Essential:

• Native-level Spanish
• Business-level English
• Strong written and verbal communication
• Basic understanding of B2B SaaS sales cycles and metrics

Preferred:

• Experience in B2B SaaS, ideally in CX or VoC software
• Understanding of multi-channel outbound sales strategies

Competencies/Behavioural Skills

• Resilient and driven to meet outreach and pipeline goals
• Strong interpersonal skills with the ability to build rapport quickly
• Organised and able to manage multiple prospects and priorities
• Curious and eager to learn about customer challenges and market trends
• Adaptable to shifting priorities and new approaches
• Self-motivated with a proactive mindset
• Collaborative, working effectively across sales, marketing, and product teams

About SANDSIV

SANDSIV is a leading provider of AI-powered Voice of the Customer (VoC) and Customer Experience Management (CXM) solutions. Our sandsiv+ platform enables enterprises worldwide to capture, analyse, and act on customer feedback with precision, turning insights into measurable business results.

Equal Opportunity Statement

SANDSIV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.