Customers tell you how to change your company

Bring the revolution to your company: maximize your continuous improvement initiatives with the ability to investigate the root cause of any emerging issues and identify and prioritize systemic changes.

Listen to your customers and refine the way your company works.

Data analysis

Discover ways to improve your business

Implement structural improvements based on closed-loop internal insights and advanced analytics and keep employees and customers informed.
Recurring customer problems

Cover issues that need strategic changes

Identify patterns and trends that can be solved or managed enterprise-wide and understand systemic issues by listening to the voice of your customers.
The way to success

Prioritize changes for your company

Learn from the insights gleaned during the closing of the inner loop and implement lasting solutions that will support your company’s growth.

Key features

React to negative trends

Leverage advanced analytics to identify common trends and monitor how your business is reacting and performing.

NPS at its best

Optimize the outer loop of your Net Promoter System: ensure quick problem resolutions and relieve pain.

Everyone’s contribution

Leverage customizable dashboards and role-based reporting to make the most of the contributions of every professional in the company.

Your tools connected

Link feedback management to other business systems such as CRM and business intelligence tools.

Customer Journey mapping

Improve your customer journey mapping skills to identify customer pain points and gain insights on how to address these issues.

Never stop evolving

Never stop growing and improving your close the loop process with technology that easily adapts and supports the evolution of your program.
#1 European Voice of the Customer solution

A deep-dive on sandsiv+

Learn everything you need to know about how this feature evolves your customer experience and get on board with your new customer intelligence platform.
Explore a new feature

Potent alone

Invincible together


Quick resolution actions. Don’t stop there, stay tuned to real-time alerts and prepare for an immediate reaction stream.

Advanced dashboarding

Create simple yet stunning visualizations designed to dive deeper into any advanced analysis.
Start growing with sandsiv+ today