The Customer Experience Week is organized every year by i-CEM and focuses exactly on this topic: understanding and analyzing customer expectations and designing experiences at every touchpoint along the customer journey.
Customer experience in action: the real-life case of a well-known multinational telecom provider that needed a comprehensive and secure voice-of-the-customer solution to scale, integrate and automate its customer intelligence ecosystem across Europe, and how successfully our CXM technology was deployed meeting deadlines and milestones in record time.
DATE: Tuesday, March 21st, 2023
TIME: 11 – 11.30 AM
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