Frost & Sullivan report
Today’s businesses need a VoC and Customer Experience Management (CXM) platform that can provide a superior Customer Experience (CX) by using the customer perspective as a driver for internal improvement. SANDSIV offers a superior solution that is powered by cutting-edge AI, with advanced analytics and visualization capabilities and a comprehensive range of functionalities that allow businesses of any size, geographical location, and vertical to capture VoC across multiple channels, improve customer services, and differentiate from competitors.
This is why the SANDSIV solution has earned the 2021 Frost & Sullivan Product Leadership Award for the European Voice of the Customer (VoC) software solution industry
Read the report to learn:
- Key trends driving the VoC market
- Key benchmarking criteria and significance of receiving the award
- Demonstration of excellence in technology innovation, product design, and human capital that earned SANDSIV the award