Clear visibility into customer trends
An engine driven by deep machine learning algorithms will give you an advanced sentiment analysis tool.
Fast, smart, accurate: when it comes to detecting customer sentiment, these are the keywords that drive the sandsiv+ platform.
Real-time analysis
Understand like no one else
Use the best and most comprehensive algorithms to expand your ability to rank thousands of customer feedback records in real time.
Idiom-based
Capture customer expressions
Empower your employees with an advanced Artificial Intelligence-based solution that can retrieve, collect, and analyze sentiment of even slang and idiomatic expressions.
Complex sentiment detection
Analyze customer opinions
Sentiment Analysis can be difficult, but SANDSIV has the solution created for business people. Identify favorable, unfavorable or neutral customers through integrated analysis.
Key features
Custom classification models
Define classification models based on business-relevant categories or the most important indicators for your company.
Dashboard and visualization
Manage a complex variety of data and information in a simple, integrated and enriched way to bring output available for viewing and exporting.
Multilingual
Understand the sentiment through your customers’ native language, without limitations due to translation or misinterpretation.
Advanced deep learning engine
AI-driven engine fully customizable to detect topics, analyze sentiment, and extract subjective information.
Fast and accurate
The level of emotion analysis is as accurate as the human mind and will be supported in real time.
Advanced intelligence
The AI engine is trained on a wide range of text samples, natural idioms, expressions, and turns of phrase.
#1 European Voice of the Customer solution
A deep-dive on sandsiv+
Learn everything you need to know about how this feature evolves your customer experience and get on board with your new customer intelligence platform.
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