The Hidden Costs of Legacy VOC

Current VOC platforms create barriers that slow your team down and inflate costs unpredictably.

Consultancy Trap

Blocked by Contracts
Even minor changes require lengthy professional services. Your team loses control and agility.

Legacy Tax

Unpredictable TCO
Surprise fees and forced upgrades constantly balloon your budget and hide the true cost.

Black Box AI

High Cost, Zero Value
Current AI is a black box that requires costly consulting. Insights are slow and unexplainable.
sandsiv+: The Modern Choice for Enterprise Agility

Autonomy Built In

Workflows in Hours
Configure journeys, dashboards, and surveys instantly with self-service tools. No more gatekeepers.

Transparent Costs

Predictable TCO
Clear, flat-rate pricing without hidden fees. Proven to lower your costs by 30-40% vs legacy vendors.

Actionable AI

Instant Insights
Native AI delivers accurate root-cause analysis across all your data immediately. No training required.
Head of Innovation and CX
Telecom Operator – 250M+ Subscribers
“As the market evolved, so did our CX ambitions…it became increasingly clear that we required more—greater control, faster processes, and a clearer path to innovation.”

+35%

Increase in Actionable Insights

(Achieved in first 6 months)

Head of Customer Experience
Leading European Insurer – 14M+ Customers
“The migration to SANDSIV was completed in under 10 weeks, with no disruption to feedback operations. The process was seamless and ensured continuous VoC delivery from day one.”

100%

Operational Continuity

(Zero data loss during switch)

The Technical Foundation

An AI-Driven Architecture engineered to eliminate lock-in and accelerate time-to-value.

01

Data Freedom &
Unified Model

Escape Proprietary Lock-in
Open Schema
Ingest all data (structured, unstructured, operational) without re-modelling.
Zero Lock-in
Export data anytime, in any format.
02

AI-Native
Analytics

Usable Intelligence
Explainable Insights
Automated root-cause analysis showing exactly why an insight occurred.
Enterprise Accuracy
Models pre-trained on 15 years of proprietary CX data.
03

Autonomy &
Integrations

Control & Connect
Self-Service Workflows
Business teams can update journeys and triggers visually.
API-First Ecosystem
Native connectors for Salesforce, Snowflake, ServiceNow, and more.
04

Security &
Deployment

Your Data, Your Choice
Compliance & Certified Trust
EU-native design for GDPR and full data residency. Certified ISO 27001, 27701 and SOC2 Type II security.
Deployment Freedom
Public Cloud, Private Cloud, or secure On-Premise for regulated industries.

Migration Without Disruption

The biggest barrier to switching isn’t technical—it’s psychological. That’s why our process eliminates risk and guarantees zero downtime.

WEEKS, NOT QUARTERS

Migration Timeline

01 Assessment (1-2 Weeks)
Automated data mapping & workflow discovery.
02 Zero Disruption (2-4 Weeks)
Legacy platform stays live, SANDSIV runs side-by-side.
03 Go-Live (Week 6-10)
Full operational capability. No data loss.
EMPOWERING YOUR TEAM

Partnership for Independence

✓ Customer Success
CS Manager included as standard for all clients, with optional upgrade to a Dedicated Senior CS Manager (premium service).
✓ Comprehensive Support
24/7/365 ticket support and flexible customization.
✓ Progressive Training
We train your team for full independence, unlocking impact immediately.
Trusted by Enterprise Leaders Worldwide
healthcare use case
Voice of the Customer software sandsiv+
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Recognized by Global Analysts

sandsiv VOC solution

Info-Tech

Global VOC Tech Leader
2022-2025
Frost & Sullivan

Global Leader: Analytics & AI
2022-2025
Quadrant

Global Leader in VOC
2023-2025
Everest Group

Global Key Innovator
2025
How SANDSIV Stacks Up

Independent Analyst Comparison

● Ranked #1 by Real Users
Awarded Top VOC Software by Info-Tech, based 100% on verified user reviews.
● Unbiased, Data-Only Methodology
Scores derived strictly from product capabilities and emotional sentiment—zero analyst bias.
Get the Full Report
Your CX Questions, Answered

sandsiv VOC solution

How is SANDSIV truly different from Medallia and Qualtrics?

We replace consultant-heavy complexity with business-user autonomy, AI explainability, and a transparent, lower TCO structure.

What if we don’t have a large IT team for support?

Our model emphasises expert-led support and platform simplicity, not consultant gatekeepers. Configuration is business-owned.

What happens to our data if we decide to move away?

Your data remains 100% yours. Our open architecture ensures seamless migration and full exportability if you ever leave. Zero lock-in.

Accelerate Your CX Results

Join global leaders focused on efficiency and measurable impact. Take the next logical step for your enterprise—no pressure, just clarity.

Book a demo