Welcome to the workshop organised in collaboration between SANDSIV and Connecting Visions.
In this exclusive event, we will dive into thousands of public data from the world’s most famous theme park. We will learn how to detect customer sentiment and use the interactive, AI-based sandsiv+ dashboard to identify critical areas in need of improvement and get practical suggestions on how to effectively address them.
Discover the secrets of the Customer Journey at Disneyland Paris and, most importantly, learn how to replicate these results within your company to optimise your customers’ experiences. Join us and discover how you can make your Customer Experience magic.
Book your place today and block your diary so you don’t miss out.
DATE: Tuesday 28th of May 2024 from 12:00 to 14:00
VENUE: Club House (C. del Pinar, 17, Chamartín, 28006 Madrid)
Limited places, access by invitation.
12:00-12:15 Welcome
12:15-12:30 Disney case presented by Jorge Martinez-Arroyo
12:30-12:45 Focus on results and sandsiv+ business advantage
12:45-13:00 But… I am not Disney. How can I bring this to my reality? Presented by Sofia Medem
13:00-13:30 Q&A. How would this apply to my company?
13:30-14:00 Networking
