Season 1 – Episode 1

CX strategy is not a religion!

Jack Springman on CX Punk Chat. CX punk chat is a SANDSIV series that wants to promote individual freedom and anti-establishment views in the CX world. Federico Cesconi, along with a guest expert, tackles a new topic every episode in less than 30 minutes.

Brilliant Customer Experience awaits

We believe in the power of the voice of the customer and the positive effect of CX on business performance.