Blog.
- JEV at the heart of InsightNarrator: the fast judgment Voice of the Customer was missing (EN)Why a model that returns judgments instead of text changes how fast customer feedback gets read. Federico Cesconi
Produkt - The Medallia alternative (EN)Jurisdiction, cost, analysis and the migration path from Medallia. sandsiv+ Team
Markt - The Qualtrics alternative (EN)How the pricing models differ, jurisdiction, and what a move involves. sandsiv+ Team
Markt - What is a customer intelligence agent, and why CX dashboards are the next thing AI replaces (EN)What these agents are, how they differ from BI copilots, and why trust decides which ones work. Federico Cesconi
Trends - Anthropic is right: Agentic Analytics is not text-to-SQL. Here's how we built the stack around it. (EN)Semantic layers, skills and validation, applied to Voice of the Customer data. Federico Cesconi
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