ZURICH – April 1, 2026 – SANDSIV has been named a Gold Medallist and Leader in SoftwareReviews’ 2026 Voice of the Customer Software Data Quadrant, achieving the highest composite score in the category for the fifth consecutive year. The report draws on 562 verified reviews from enterprise users evaluated across 17 VoC platforms on product quality, vendor capabilities, likeliness to recommend, and net emotional footprint.
SANDSIV achieved a composite score of 8.8/10 and a Net Emotional Footprint of +99 — the only platform in the report with zero negative sentiment. Likeliness to Recommend stands at 91%.
In individual rankings, sandsiv+ placed first in nine dimensions: Business Value Created (85%), Vendor Support (92%), Product Strategy and Rate of Improvement (91%), Text Analytics (93%), Multi-Channel Data Collection (89%), Alerts (89%), API Framework (88%), Breadth of Features (86%), and Ease of Administration (87%). The Text Analytics score of 93% is the highest individual feature score recorded across all products in the report.
Competing platforms in the 2026 evaluation include Qualtrics, Medallia, Gainsight, SurveyMonkey, Adobe Analytics, InMoment, Forsta, and AskNicely, among others.
“Five years of consistent results in an evaluation driven entirely by verified user feedback is the kind of recognition that is hard to engineer — it either reflects what customers genuinely experience or it does not,” said Federico Cesconi, SANDSIV CEO. “What we find significant is where it comes from. The organizations rating us most highly operate in environments where AI adoption and data sovereignty are not separate conversations. That convergence is where sandsiv+ is built to lead.”
SANDSIV is headquartered in Zurich and operates under Swiss and EU governance frameworks, holding ISO 27001, ISO 27701, ISO 27017, ISO 27018, and CSA STAR certifications. The company serves enterprise clients across financial services, healthcare, telecommunications, utilities, and the public sector through its sandsiv+ platform and dedicated managed services.
The full 2026 Voice of the Customer Data Quadrant report is available at www.softwarereviews.com. For more information or to request a demonstration, visit sandsiv.com.
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About SoftwareReviews Data Quadrant Awards
SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience. In-depth product evaluation reports are available at http://www.softwarereviews.com.
About SANDSIV
SANDSIV is a European provider of AI-driven Voice of the Customer and Employee Experience Management solutions, headquartered in Zurich. Its sandsiv+ platform enables enterprises worldwide to capture, analyse, and act on customer and employee feedback — within a cloud-native architecture where data sovereignty, regulatory compliance, and AI performance are a single integrated requirement. SANDSIV operates globally through a partner network and dedicated managed services.
