• Platform overview
    • Listen
    • Analyse & Quantify
    • Close the loop
    • Agents
    • Connectors
    • Migration
  • Customer stories
    • Healthcare
    • Telecommunications
    • Insurance
    • Utilities
    • Recognitions
    • Customer success
  • Sovereignty overview
    • Data hosting
    • Subprocessor list
    • Certifications
  • Pricing
  • Blog articles
    • sandsiv+ vs Medallia
    • sandsiv+ vs Qualtrics
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Book a demoFree trial
Platform
  • Platform overview
  • Listen
  • Analyse & Quantify
  • InsightNarrator, the analysis module
  • Close the loop
  • Agents
  • Connectors
  • Migration
Customers
  • Customer stories
  • Healthcare
  • Telecommunications
  • Insurance
  • Utilities
  • Recognitions
  • Customer success
Sovereignty
  • Sovereignty overview
  • Data hosting
  • Subprocessor list
  • Certifications
Pricing
Blog
  • Blog articles
  • sandsiv+ vs Medallia
  • sandsiv+ vs Qualtrics
Book a demoBring your own data and see how every figure was reached.Free trialUpload feedback, get the narrative. No integration required.
ENDEITES

Switch your VoC platform in weeks.

A multi-agent team moves your feedback, insights, surveys, dashboards and integrations, with human experts in the loop.

From , or .

Medallia, Qualtrics, InMoment or Verint. Everything moves, and the old platform runs alongside until go-live.

Relationship NPSMonthly, all regions

  • Medallia
  • sandsiv+
  • Moved to sandsiv+
20192020202120222023202420252026
AuditMedallia to sandsiv+
  • Response history1,284,503 responsesWaitingCheckingArrived
  • Survey logic46 surveysWaitingCheckingArrived
  • Dashboards38 dashboardsWaitingCheckingArrived
  • Integrations7 integrationsWaitingCheckingArrived

4 of 4 arrivedZero data loss

Who does the work.

24 agents split across eight jobs, from data extraction to the final report, under the supervision of our migration experts.

Migration agents24 agents, 8 jobs
Data extraction4 agents

Takes your data out of the platform you are leaving: response history, survey logic, dashboards and integration settings.

  • Takes fromMedallia
  • Hands toData validationEverything, as it came out

Under expert supervision

Data validation3 agents

Checks that what came out is complete and consistent before anything moves on.

  • Takes fromData extraction
  • Hands toSchema mappingChecked records

Under expert supervision

Schema mapping3 agents

Maps your fields and categories onto sandsiv+, so last year still compares with this one.

  • Takes fromData validation
  • Hands toSurvey recreationThe mapped data

Under expert supervision

Survey recreation4 agents

Recreates every survey with its questions and logic.

  • Takes fromSchema mapping
  • Hands toDashboard constructionYour surveys, ready to send

Under expert supervision

Dashboard construction4 agents

Rebuilds your dashboards on the history that moved.

  • Takes fromSurvey recreation
  • Hands toIntegrationYour dashboards, with their history

Under expert supervision

Integration3 agents

Reconnects the systems your feedback comes from and goes to.

  • Takes fromDashboard construction
  • Hands toQuality assuranceThe connected platform

Under expert supervision

Quality assurance2 agents

Compares the new platform with the old one, figure by figure.

  • Takes fromIntegration
  • Hands toReportingEvery check and its result

Under expert supervision

Reporting1 agent

Writes the audit at the end, confirming what arrived.

  • Takes fromQuality assurance
  • Hands toYour teamThe audit, to approve the result

Under expert supervision

Human oversightOur experts

Our migration experts supervise all eight jobs, so the business logic meets your goals.

  • WatchesAll eight jobs, from extraction to the audit
  • Hands toYour teamThe result, to approve

24 agents across eight jobs

How the move runs.

A free assessment comes first, and it ends in a written scope at a fixed price. Then one week for the move itself, with the old platform running alongside.

AssessmentFree

What we found in Medallia

  • Response history1,284,503 responses
  • Surveys46, with their logic
  • Dashboards38
  • Integrations7
  • Languages12
Written scopeDraftApproved

Migration scope

Medallia to sandsiv+

  • What movesResponse history, survey logic, dashboards and integrations
  • The work24 agents across eight jobs, under expert supervision
  • Your teamAccess at the start, approval at the end
  • The moveOne week, with Medallia running alongside
  • PriceFixed, for the whole migration
Region
MedalliaRelationship NPS, 12 months
  • NPS41
  • Responses12,480
  • Promoters52%
  • Detractors11%
OctJanAprJul

Old platform

sandsiv+Relationship NPS, 12 months
  • NPS41
  • Responses12,480
  • Promoters52%
  • Detractors11%
OctJanAprJul

Same figures in both

The moveOne week
Day
1234567Go-live
Medallia
Running alongsideRan until go-live
sandsiv+
Feedback
Go-liveOne week in
  • MedalliaRunning alongside
  • sandsiv+History, surveys, dashboards and integrations moved
  • FeedbackFlowing into both, so reporting never stops
AuditMedallia to sandsiv+
  • Response history1,284,503 responsesWaitingCheckingArrived
  • Survey logic46 surveysWaitingCheckingArrived
  • Dashboards38 dashboardsWaitingCheckingArrived
  • Integrations7 integrationsWaitingCheckingArrived

4 of 4 arrivedZero data loss

Swiss-grade security

Your data moves to a company with no US parent. It is hosted in Germany or Switzerland, as you choose. A dedicated environment is possible, and so is your own data centre.

ISO 27001 · 27701 · 27017 · 27018 · SOC 2 Type II · CSA STAR Level 1 · GDPR-native

Sovereignty

A fixed price

One price for the whole migration, agreed in the assessment, rather than an open-ended services engagement.

Little work for your team

You only give access at the start and approve the result at the end.

“Our previous CX platform limited our ability to gather comprehensive feedback and respond with agility in a dynamic market.”

Frans MotsepaSenior Manager, CX Research, Insights and Innovation
Customer stories
  • Listen to every customer.Listen
  • From feedback to actionable insights.Analyse & Quantify
  • From insight to resolution.Close the loop
  • Artificial colleagues from the first signal to the fix.Agents
  • 146 connectors, all included in the annual fee.Connectors
  • Switch your VoC platform in weeks.Migration

Platform

  • Listen
  • Analyse & Quantify
  • Close the loop
  • Agents
  • Connectors
  • Migration
  • Pricing

Customers

  • Customer stories
  • Healthcare
  • Tele­communications
  • Insurance
  • Utilities
  • Customer success

Sovereignty

  • Overview
  • Data hosting
  • Subprocessor list
  • Certifications

Company

  • Careers
    • All articles
    • JEV at the heart of InsightNarrator
    • What is a customer intelligence agent?
    • Agentic analytics is not text-to-SQL
  • Articles
  • sandsiv+ vs Medallia
  • sandsiv+ vs Qualtrics

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