A connection to This connector is set up per customer; an advisor confirms how it connects.
How data comes in today
Next to the routes below, InsightNarrator adds 26 connectors to survey tools and reviews from 25 public platforms. We are building out the connector library.
MCP toolsOutside tools that Scoty can use, switched on by a workspace adminAvailable
File importCSV and Excel filesAvailable
Scheduled SFTPOn your own timetable, down to every thirty minutesAvailable
REST APIJWT authenticated; support issues access per application and userAvailable
Your systemsImport and export integrations built for youPer customer
This connector
A connection to This connector is set up per customer; an advisor confirms how it connects.
How data comes in today
Next to the routes below, InsightNarrator adds 26 connectors to survey tools and reviews from 25 public platforms. We are building out the connector library.
File importCSV and Excel filesAvailable
Scheduled SFTPOn your own timetable, down to every thirty minutesAvailable
REST APIJWT authenticated; support issues access per application and userAvailable
Your systemsImport and export integrations built for youPer customer
This connector
A connection to This connector is set up per customer; an advisor confirms how it connects.
How data comes in today
Next to the routes below, InsightNarrator adds 26 connectors to survey tools and reviews from 25 public platforms. We are building out the connector library.
File importCSV and Excel filesAvailable
Scheduled SFTPOn your own timetable, down to every thirty minutesAvailable
REST APIJWT authenticated; support issues access per application and userAvailable
Your systemsImport and export integrations built for youPer customer
This connector
A connection to This connector is set up per customer; an advisor confirms how it connects.
How data comes in today
Next to the routes below, InsightNarrator adds 26 connectors to survey tools and reviews from 25 public platforms. We are building out the connector library.
Ticket systemsCases connected to your own ticket systemPer customer
File importCSV and Excel filesAvailable
Scheduled SFTPOn your own timetable, down to every thirty minutesAvailable
REST APIJWT authenticated; support issues access per application and userAvailable
Your systemsImport and export integrations built for youPer customer
This connector
A connection to This connector is set up per customer; an advisor confirms how it connects.
How data comes in today
Next to the routes below, InsightNarrator adds 26 connectors to survey tools and reviews from 25 public platforms. We are building out the connector library.
ExportsBy hand, on a schedule or by API; as a download, to SFTP or through the APIAvailable
File importCSV and Excel filesAvailable
Scheduled SFTPOn your own timetable, down to every thirty minutesAvailable
REST APIJWT authenticated; support issues access per application and userAvailable
Your systemsImport and export integrations built for youPer customer
This connector
A connection to This connector is set up per customer; an advisor confirms how it connects.
How data comes in today
Next to the routes below, InsightNarrator adds 26 connectors to survey tools and reviews from 25 public platforms. We are building out the connector library.
Agent reportsTo Slack, Microsoft Teams, Telegram, Discord or a webhookAvailable
File importCSV and Excel filesAvailable
Scheduled SFTPOn your own timetable, down to every thirty minutesAvailable
REST APIJWT authenticated; support issues access per application and userAvailable
Your systemsImport and export integrations built for youPer customer
This connector
This connector is one of the survey tools InsightNarrator connects to. Its responses come in next to the rest of your feedback.
This connectorConnected
SyncDaily
ResponsesNew responses only
Field mapping3 fields
CredentialsStored encrypted
A connector in InsightNarrator
All survey tool connectors
Alchemer, CrowdSignal, Formstack, GetFeedback, Google Forms, InMoment, JotForm, LimeSurvey, Medallia, Microsoft Forms, Polifish, Qualtrics, QuestionPro, SmartSurvey, Snap Surveys, Sogolytics, Survalyzer, SurveyMonkey, Survey Planet, SurveySparrow, Survicate, Typeform, Wufoo, Zonka Feedback and a generic REST API.
SyncBy hand, hourly, daily or weeklyAvailable
ScopeNew responses only, or a full refreshAvailable
Field mappingIts fields onto yoursAvailable
This connector
InsightNarrator brings in public reviews from This connector, one of 25 public platforms, next to the rest of your feedback.
This connectorPublic reviews
Re-syncEvery Monday
DuplicatesSkipped
Before a syncThe cost in credits
A review source
Re-syncOn a scheduleAvailable
AI review readerReviews from a web address you give itAvailable
This connector
Scheduled agent checks send their reports to This connector.
Agent checkEvery Monday, 08:00
Report to
SlackMicrosoft TeamsTelegramDiscordWebhook
Where the report goes
Anything else
Anything beyond agent reports is set up for each customer; an advisor confirms how This connector connects.
Scoty can use outside tools through MCP that a workspace admin switches on.
MCP toolsWorkspace settings
Order statusYour MCP server
Product catalogueYour MCP server
Store directoryYour MCP server
The workspace settings
Your AI tools and platforms
They are set up for each customer: for a specific system, an advisor confirms how it connects.
Getting data in
Today, data comes in by file, scheduled SFTP and a REST API, and InsightNarrator adds 26 connectors to survey tools and reviews from 25 public platforms.
Drop CSV or Excel files hereUp to 100 MB per file, up to 50 files at once
XLSXstore-survey-september.xlsx8.1 MBUploaded
Uploading feedback
Survey tools and reviews
The connectors sync by hand, hourly, daily or weekly: new responses only or a full refresh, with field mapping. Reviews re-sync on a schedule, without duplicates, and you see the cost in credits before a sync. An AI reader extracts reviews from a web address you give it.
Contact listsCSV, with checks on headers, duplicates, language, channel and surveyAvailable
Scheduled SFTPOn your own timetable, down to every thirty minutesAvailable
REST APIJWT authenticated; support issues access per application and userAvailable
ExportsBy hand, on a schedule or by API; as a download, to SFTP or through the APIAvailable
WebhookEach new text sent on to another systemPer customer
Your systemsImport and export integrations built for youPer customer
Connector libraryWe are building it outComing
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