Delighted Alternative
Delighted shuts down June 30, 2026. All data will be deleted.
Migrate your NPS, CSAT, and CES programs to the #1 rated VoC platform. 3-4 weeks. Fixed-price. Full historical data preserved.
Request Emergency Migration AssessmentShutdown Timeline
The clock is running.
July 1, 2025
Annual renewals stopped
May 31, 2026
Monthly subscriptions end
June 30, 2026
Platform shuts down. All data permanently deleted.
That is approximately 3 months from today.
The Situation
The Qualtrics path.
Qualtrics (Delighted's parent company) is directing customers to the Qualtrics XM Platform.
What that means in practice:
- Pricing: $30K-$100K+/year (Delighted was $249/month)
- Implementation: 3-6 months (you have 3 months total)
- Complexity: Research-grade enterprise platform designed for 1,000+ person orgs
- Staffing: Requires dedicated admins and consultants for configuration
- Fit: Built for market research at scale - designed for large research organizations, not mid-size CX teams
Delighted succeeded because it was simple, fast, and affordable. The recommended migration path is none of those things.
The Alternative
sandsiv+ replaces Delighted without the Qualtrics price tag.
SoftwareReviews Gold Medallist. Ranked #1, above Qualtrics, Medallia, and SurveyMonkey.
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AI Analytics
Explains root cause behind scores - not just the number. Aspect-Based Sentiment Analysis. Predictive churn signals.
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Omni-channel
Email, web, SMS, social, calls, chat, reviews. All channels feed one unified data layer.
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Unlimited Data
No response caps, no per-survey fees. Flat-rate pricing that scales to your needs.
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Close the Loop
Automated workflows trigger actions from feedback. Predictive churn signals flag at-risk accounts.
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Data Sovereignty
Swiss-headquartered. EU data sovereignty. GDPR-native. ISO 27001.
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Your Dedicated Contact
Every customer gets a named Customer Success manager. One person who knows your setup. Not a ticket queue.
Emergency Migration
Four weeks. Accelerated timeline.
Given the June 30 deadline, we run an accelerated process. Our AIgentic Migration Tool deploys 24 AI agents for extraction, validation, and quality assurance.
What migrates
- Full response history (NPS, CSAT, CES, PMF scores + verbatims)
- Contact lists and properties
- Survey templates and branding
- Integration configurations
- Trend data and benchmarks
Critical action now
Export your Delighted data immediately, regardless of your migration decision. After June 30, all data is permanently deleted. Go to Delighted, then Settings, then Export.
Comparison
How sandsiv+ compares.
| Delighted | Qualtrics XM | sandsiv+ | |
|---|---|---|---|
| Status | Shutting down June 30 | Recommended path | Active, growing |
| Setup Time | Minutes | 3-6 months | Weeks |
| Pricing | $249/month | $30K-100K+/year | Flat-rate, transparent |
| User Experience | Self-serve, simple | Complex, consultant-dependent | Business-user autonomy |
| AI / Analytics | Basic sentiment | Advanced (research-grade) | AI-native (root cause, ABSA, prediction) |
| Survey Types | NPS, CSAT, CES, PMF | 500+ question types | Focused CX metrics + open-ended AI analysis |
| Integrations | 750+ via Zapier | Complex integration architecture | Open API + native integrations |
| Data Sovereignty | US (Qualtrics) | US (Qualtrics) | Swiss / EU |
| Migration Support | None (export only) | Migration from Delighted | AIgentic Migration Tool (24 agents) |
| Support | Standard support | Tiered support plans | Dedicated CS manager |
Frequently asked questions.
Can I just export my data and decide later?
You should export now. But the longer you wait to select a platform, the less time remains for migration and testing. June 30 is a hard cutoff.
How does sandsiv+ compare to Qualtrics on simplicity?
Our platform is designed for business users. If your team used Delighted without training, they will be productive in sandsiv+ within days.
What does it cost?
Fixed-price migration. Free onboarding period for Delighted customers who act before May 31. Book an assessment for a specific quote.
Emergency migration assessment. 30 minutes. No commitment.
We map your Delighted setup, plan the migration, and provide a fixed-price quote - on the call.