Rainer Kolm – owner of the Institute for Customer Experience Management (i-CEM)
Be part of something bigger

General description ouf this kind of network, how they’re different from the partner program and how to become part of it

European Customer Experience Organization


SANDSIV is a proud sponsor of the European Customer Experience Organization is the open-access community of leaders and organizations committed to working and evolving together to raise the collective customer and employee experience across Europe and beyond. Learn more about the organization’s values, mission and vision and become a member or sponsor of ECXO to network with top CX leaders, practitioners and professionals.
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Asociación para el Desarrollo de la Experiencia de Cliente

Asociación DEC

The DEC Association is a reference in the Customer Experience and Employee Experience spaces within the Spanish-speaking territory. DEC develops initiatives and organizes activities standing for meeting opportunities, training, professional growth and visibility to all their associates. DEC promotes improvements in the CX area in all organizations and also supports their own iniciatives in this field. SANDSIV is proud to support DEC’s scope of action and interest, ranging from research, analysis and design, to the development and direct management of the Customer Experience.
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Institut für Customer Experience Management


I-CEM networks CX professionals and enables joint learning on the basis of high-quality content and professional training offers. They are the reference contact point for CX professionals in German-speaking countries. SANDSIV is part of their broad network of specialist consultants and partners creating the basis for professional exchange with peers, as well as new cooperation opportunities for CX new business.
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Nanes Martinez-Arroyo – Director of Asociación para el Desarrollo de la Experiencia de Cliente (DEC)
“sandsiv+, a technological multinational expert in collecting the Voice of the Customer, has been a member of the DEC Association since 2021, actively participating in the different activities that we develop and betting on the promotion of the Customer Experience through the sponsorship of our International Congress on CX DEC . It is a privilege for us to have sandsiv+ as a partner.”
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