{"id":9743,"date":"2021-08-09T11:18:54","date_gmt":"2021-08-09T11:18:54","guid":{"rendered":"https:\/\/sandsiv.wpengine.com\/whitepapers\/"},"modified":"2023-09-07T11:43:30","modified_gmt":"2023-09-07T11:43:30","slug":"documenti-tecnici","status":"publish","type":"page","link":"https:\/\/sandsiv.com\/it\/documenti-tecnici\/","title":{"rendered":"Documenti"},"content":{"rendered":"<div id=\"banner-block_9ccbae463bab2f35db1ca83fcb97dfdf\"\r\n    class=\"banner scroll-fade\">\r\n    <div\r\n        class=\"module mt_0  mb_0\">\r\n        <div class=\"container\">\r\n            <div class=\"banner__inner\">\r\n                <div class=\"banner__data\">\r\n                                        <h1 class=\"heading\">White <strong\r\n                            class=\"heading_red\">papers<\/strong>                    <\/h1>\r\n                                                            <div class=\"description\">Ci piace fare il nostro lavoro e pure condividerne i risultati. Scopri gli approfondimenti e le risposte che stai cercando nei nostri white papers.                    <\/div>                                                                                                <\/div>\r\n                <div class=\"banner__media\">\r\n                                        <div class=\"banner__image\">\r\n                        <picture class=\"image\">\r\n                            <source srcset=\"https:\/\/sandsiv.com\/wp-content\/uploads\/2021\/08\/Headers-sandsiv-whitepaper.png\">\r\n                            <img decoding=\"async\" src=\"https:\/\/sandsiv.com\/wp-content\/uploads\/2021\/08\/Headers-sandsiv-whitepaper.png\"\r\n                                alt=\"\" \/>\r\n                        <\/picture>\r\n                    <\/div>\r\n                                                                            <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\n\n<div id=\"card-block_1bfda2401e19be8cce6cb6f9171b0075\"\n    class=\"card scroll-fade\">\n    <div\n        class=\"module mt_0  mb_0\">\n        <div class=\"container\">\n            <div class=\"card__inner\">\n                <div class=\"card__header\">\n                                                                                <\/div>\n                                <div\n                    class=\"card__news_list custom_list list_column3\">\n                                        <div class=\"newsItem\">\n                        <div\n                            class=\"newsItem__inner \">\n                                                        <div class=\"image\"\n                                                                style=\"background-image: url('https:\/\/sandsiv.com\/wp-content\/uploads\/2022\/07\/White-Papers-covers-3.png');\"\n                                >\n                                <img decoding=\"async\" src=\"https:\/\/sandsiv.com\/wp-content\/uploads\/2022\/07\/White-Papers-covers-3.png\"\n                                    alt=\"\" \/>\n                            <\/div>\n                                                        <div class=\"contant\">\n                                                                <h2 class=\"title\">Misurare la trasformazione digitale                                <\/h2>                                                                <div class=\"short_description\">\n                                    Un approccio empirico alla misurazione dei viaggi digitali  phygital (lingua: inglese)                                                                <\/div>\n                                                                                                <h6 class=\"question\">Documento                                <\/h6>                                                                <a\n                                    href=\"https:\/\/sandsiv.com\/measuring-digital-transformation-white-paper\/\"\n                                    class=\"btn\"                                     >Leggi <\/a>                            <\/div>\n                        <\/div>\n                    <\/div>\n                                        <div class=\"newsItem\">\n                        <div\n                            class=\"newsItem__inner \">\n                                                        <div class=\"image\"\n                                                                style=\"background-image: url('https:\/\/sandsiv.com\/wp-content\/uploads\/2022\/07\/White-Papers-covers-4.png');\"\n                                >\n                                <img decoding=\"async\" src=\"https:\/\/sandsiv.com\/wp-content\/uploads\/2022\/07\/White-Papers-covers-4.png\"\n                                    alt=\"\" \/>\n                            <\/div>\n                                                        <div class=\"contant\">\n                                                                <h2 class=\"title\">Caso aziendale CXM ROI                                <\/h2>                                                                <div class=\"short_description\">\n                                    Un modo per dimostrare il ROI della CXM (lingua: inglese)                                                                <\/div>\n                                                                                                <h6 class=\"question\">Documento                                <\/h6>                                                                <a\n                                    href=\"https:\/\/sandsiv.com\/cxm-roi-business-case-white-paper\/\"\n                                    class=\"btn\"                                     >Leggi<\/a>                            <\/div>\n                        <\/div>\n                    <\/div>\n                                        <div class=\"newsItem\">\n                        <div\n                            class=\"newsItem__inner \">\n                                                        <div class=\"image\"\n                                                                style=\"background-image: url('https:\/\/sandsiv.com\/wp-content\/uploads\/2022\/09\/White-Papers-covers-35.png');\"\n                                >\n                                <img decoding=\"async\" src=\"https:\/\/sandsiv.com\/wp-content\/uploads\/2022\/09\/White-Papers-covers-35.png\"\n                                    alt=\"\" \/>\n                            <\/div>\n                                                        <div class=\"contant\">\n                                                                <h2 class=\"title\">Il quadro di riferimento del CXM                                <\/h2>                                                                <div class=\"short_description\">\n                                    Un quadro di riferimento per l&#8217;implementazione della gestione dell&#8217;esperienza del cliente  (lingua: inglese)\r\n                                                                <\/div>\n                                                                                                <h6 class=\"question\">Documento                                <\/h6>                                                                <a\n                                    href=\"https:\/\/sandsiv.com\/the-cxm-framework-white-paper\/\"\n                                    class=\"btn\"                                     >Leggi <\/a>                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <\/div>\n                                                \n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div id=\"card-block_8ce755e76ad12f0af73c8a25eb25c187\"\n    class=\"card scroll-fade\">\n    <div\n        class=\"module mt_0  mb_0\">\n        <div class=\"container\">\n            <div class=\"card__inner\">\n                <div class=\"card__header\">\n                                                                                <\/div>\n                                <div\n                    class=\"card__news_list custom_list list_column3\">\n                                        <div class=\"newsItem\">\n                        <div\n                            class=\"newsItem__inner \">\n                                                        <div class=\"image\"\n                                                                style=\"background-image: url('https:\/\/sandsiv.com\/wp-content\/uploads\/2022\/09\/White-Papers-covers-22.png');\"\n                                >\n                                <img decoding=\"async\" src=\"https:\/\/sandsiv.com\/wp-content\/uploads\/2022\/09\/White-Papers-covers-22.png\"\n                                    alt=\"\" \/>\n                            <\/div>\n                                                        <div class=\"contant\">\n                                                                <h2 class=\"title\">Strategia CXM                                <\/h2>                                                                <div class=\"short_description\">\n                                    Ottenere il supporto dei decision maker per la tua strategia di gestione dell&#8217;esperienza del cliente (lingua: inglese)\r\n                                                                <\/div>\n                                                                                                <h6 class=\"question\">Documento                                <\/h6>                                                                <a\n                                    href=\"https:\/\/sandsiv.com\/cxm-strategy-white-paper\/\"\n                                    class=\"btn\"                                     >Leggi <\/a>                            <\/div>\n                        <\/div>\n                    <\/div>\n                                        <div class=\"newsItem\">\n                        <div\n                            class=\"newsItem__inner \">\n                                                        <div class=\"image\"\n                                                                style=\"background-image: url('https:\/\/sandsiv.com\/wp-content\/uploads\/2022\/09\/White-Papers-covers-27.png');\"\n                                >\n                                <img decoding=\"async\" src=\"https:\/\/sandsiv.com\/wp-content\/uploads\/2022\/09\/White-Papers-covers-27.png\"\n                                    alt=\"\" \/>\n                            <\/div>\n                                                        <div class=\"contant\">\n                                                                <h2 class=\"title\">Modello di maturit\u00e0 CXM                                <\/h2>                                                                <div class=\"short_description\">\n                                    Un modello di maturit\u00e0 per la gestione dell&#8217;esperienza del cliente (lingua: inglese)                                                                <\/div>\n                                                                                                <h6 class=\"question\">Documento                                <\/h6>                                                                <a\n                                    href=\"https:\/\/sandsiv.com\/cxm-maturity-model-white-paper\/\"\n                                    class=\"btn\"                                     >Leggi <\/a>                            <\/div>\n                        <\/div>\n                    <\/div>\n                                        <div class=\"newsItem\">\n                        <div\n              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                                            <\/div>\n                                                                                                <h6 class=\"question\">Documento                                <\/h6>                                                                <a\n                                    href=\"https:\/\/sandsiv.com\/the-voc-hub-sandsiv-white-paper\/\"\n                                    class=\"btn\"                                     >Leggi <\/a>                            <\/div>\n                        <\/div>\n                    <\/div>\n                                        <div class=\"newsItem\">\n                        <div\n                            class=\"newsItem__inner \">\n                                                        <div class=\"image\"\n                                                                style=\"background-image: url('https:\/\/sandsiv.com\/wp-content\/uploads\/2022\/09\/White-Papers-covers-29.png');\"\n                                >\n                                <img decoding=\"async\" src=\"https:\/\/sandsiv.com\/wp-content\/uploads\/2022\/09\/White-Papers-covers-29.png\"\n                                    alt=\"\" \/>\n                            <\/div>\n                                                        <div class=\"contant\">\n                                                                <h2 class=\"title\">Il caso aziendale della CXM                                <\/h2>                                                                <div class=\"short_description\">\n                                    Il business case della gestione dell&#8217;esperienza del cliente (lingua: inglese)\r\n\r\n                                                                <\/div>\n                                                                                                <h6 class=\"question\">Documento                                <\/h6>                                                                <a\n                                    href=\"https:\/\/sandsiv.com\/the-cxm-business-case-white-paper\/\"\n                                    class=\"btn\"                                     >Leggi <\/a>                            <\/div>\n                        <\/div>\n                    <\/div>\n                                        <div class=\"newsItem\">\n                        <div\n                            class=\"newsItem__inner \">\n                                                        <div class=\"image\"\n                                                                style=\"background-image: url('https:\/\/sandsiv.com\/wp-content\/uploads\/2022\/08\/White-Papers-covers-12.png');\"\n                                >\n                                <img decoding=\"async\" src=\"https:\/\/sandsiv.com\/wp-content\/uploads\/2022\/08\/White-Papers-covers-12.png\"\n                                    alt=\"\" \/>\n                            <\/div>\n                                                        <div class=\"contant\">\n                                                                <h2 class=\"title\">Piattaforma VoC NPS                                <\/h2>                                                                <div class=\"short_description\">\n                                    Piattaforma VOC NPC verticale del settore delle telecomunicazioni (lingua: inglese)\r\n                                                                <\/div>\n                                                                                                <h6 class=\"question\">Docuemento                                <\/h6>                                                                <a\n                                    href=\"https:\/\/sandsiv.com\/nps-voc-platform-white-paper\/\"\n                                    class=\"btn\"                                     >Leggi <\/a>                            <\/div>\n                        <\/div>\n                    <\/div>\n                                        <div class=\"newsItem\">\n                        <div\n                            class=\"newsItem__inner \">\n                                                        <div class=\"image\"\n                                                                style=\"background-image: url('https:\/\/sandsiv.com\/wp-content\/uploads\/2022\/09\/White-Papers-covers-17.png');\"\n                                >\n                                <img decoding=\"async\" src=\"https:\/\/sandsiv.com\/wp-content\/uploads\/2022\/09\/White-Papers-covers-17.png\"\n                                    alt=\"\" \/>\n                            <\/div>\n                                                        <div class=\"contant\">\n                                                                <h2 class=\"title\">Esperienza Cliente                                <\/h2>                                                                <div class=\"short_description\">\n                                    Creare la storia che vivono i vostri clienti (lingua: inglese)\r\n\r\n\r\n                                                                <\/div>\n                                                                                                <h6 class=\"question\">Documento                                <\/h6>                                                                <a\n                                    href=\"https:\/\/sandsiv.com\/creating-the-customer-story-white-paper\/\"\n                                    class=\"btn\"                                     >Leggi <\/a>                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <\/div>\n                                                \n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n<div id=\"card-block_56c0b77037e2950fae6fe449d37913ff\"\n    class=\"card scroll-fade\">\n    <div\n        class=\"module mt_0  mb_0\">\n        <div class=\"container\">\n            <div class=\"card__inner\">\n                <div class=\"card__header\">\n                                                                                <\/div>\n                                <div\n                    class=\"card__news_list custom_list list_column3\">\n                                        <div class=\"newsItem\">\n                        <div\n                            class=\"newsItem__inner \">\n                                                        <div class=\"image\"\n                                                                style=\"background-image: url('https:\/\/sandsiv.com\/wp-content\/uploads\/2022\/08\/White-Papers-covers-16.png');\"\n                                >\n                                <img decoding=\"async\" src=\"https:\/\/sandsiv.com\/wp-content\/uploads\/2022\/08\/White-Papers-covers-16.png\"\n                                    alt=\"\" \/>\n                            <\/div>\n                                                        <div class=\"contant\">\n                                                                <h2 class=\"title\">Valutazione della maturit\u00e0 CX                                 <\/h2>                                                                <div class=\"short_description\">\n                                    Valutazione della maturit\u00e0 dell&#8217;esperienza del cliente (lingua: inglese)\r\n                                                                <\/div>\n                                                                                                <h6 class=\"question\">Documento                                <\/h6>                                                                <a\n                                    href=\"https:\/\/sandsiv.com\/cx-maturity-assessment-white-paper\/\"\n                                    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