{"id":7512,"date":"2021-08-05T18:55:42","date_gmt":"2021-08-05T18:55:42","guid":{"rendered":"https:\/\/sandsiv.wpengine.com\/inner-close-the-loop\/"},"modified":"2023-10-02T13:28:25","modified_gmt":"2023-10-02T13:28:25","slug":"close-the-loop-interno","status":"publish","type":"page","link":"https:\/\/sandsiv.com\/es\/close-the-loop-interno\/","title":{"rendered":"Close the loop interno"},"content":{"rendered":"
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Responde directamente al feedback<\/strong> <\/h1>\r\n
Mejora tu experiencia de cliente escuchando activamente la Voz de tus clientes. Configura el close the loop interno para resolver cualquier caso en tiempo real. <\/div>
\r\n Quiero ver una demo<\/a>\r\n <\/div>\r\n <\/div>\r\n
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\r\n Ayuda a mejorar las experiencias de tus clientes hoy mismo<\/span> <\/div>\r\n
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Encuentra un nuevo impulso para tus acciones: escucha a tus clientes y aprende de sus necesidades.<\/span><\/p>\n

El feedback ya no ser\u00e1n solo palabras: se convertir\u00e1 en acciones que podr\u00e1s poner en marcha con cada cliente. Por fin podr\u00e1s monitorizar a los detractores, asignar tareas al equipo adecuado y aplicar soluciones.<\/span><\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n

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\r\n No dejes piedra sin remover <\/h6>

Entrena a tus empleados <\/h1>
Permite que cada persona de tus equipos se apropie de su parte del ciclo interno identificando las causas fundamentales del desgaste en el programa bas\u00e1ndose en hechos: cuadros de mando y ejemplos de casos de clientes. <\/div> <\/div>\r\n
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\r\n Todos saben qu\u00e9 hacer <\/h6>

Alerta al personal de atenci\u00f3n al cliente <\/h1>
Comparte las opiniones cualificadas de los clientes con los stakeholders adecuados de forma instant\u00e1nea y autom\u00e1tica, y luego perm\u00edteles aplicar la soluci\u00f3n adecuada para cada problema. <\/div> <\/div>\r\n
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\r\n La gente satisfecha no descarta empresas <\/h6>

Entra en acci\u00f3n para satisfacer al cliente <\/h1>
Mejora el dise\u00f1o actual de la CX de tu empresa mediante respuestas pr\u00e1cticas y consigue la fidelidad de tus clientes y el compromiso de tus empleados. <\/div> <\/div>\r\n
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Caracter\u00edsticas principales <\/h4> <\/div>\n \n
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Persona adecuada, acci\u00f3n adecuada <\/h2>
\n Proporciona acceso en tiempo real a los cuadros de mando a todos los empleados y perm\u00edteles actuar directamente para resolver las necesidades de los clientes. <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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De persona a persona <\/h2>
\n Optimiza el Net Promoter System (NPS) de tu inner loop para mejorar la autonom\u00eda y desarrollar conexiones individuales con los clientes. <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Seguimiento inmediato <\/h2>
\n Obt\u00e9n informaci\u00f3n inmediata y no dejes que los problemas frustren a tus clientes: act\u00faa mientras la necesidad a\u00fan est\u00e1 fresca en la mente del cliente. <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Ticketing sencillo <\/h2>
\n Sigue cada solicitud hasta su resoluci\u00f3n para controlar su progreso y aprender de los errores. <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Enfoque multipersonal <\/h2>
\n Asigna tickets al miembro adecuado del equipo y deja que tus empleados resuelvan el problema. <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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Integraciones <\/h2>
\n Accede a informaci\u00f3n completa sobre los clientes mediante una buena integraci\u00f3n entre tu CRM, las herramientas del contact center y los sistemas de ticketing. <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\r\n
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\r\n La soluci\u00f3n de voz del cliente N\u00ba1 en Europa <\/div>\r\n
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\r\n \r\n Lee el informe <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n
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sandsiv+ en profundidad <\/h1> \r\n
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Conoce todo lo que necesitas saber sobre c\u00f3mo esta funci\u00f3n hace evolucionar tu Experiencia de Cliente y s\u00fabete a tu nueva plataforma de inteligencia de clientes. <\/div> Explora una nueva funcionalidad<\/a>\r\n <\/div>\r\n
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Potente por s\u00ed solo <\/h4> \n Juntos somos invencibles <\/h4> <\/div>\n \n
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Outer loop <\/h2>
\n Puedes profundizar y aprender de tus clientes c\u00f3mo realizar cambios organizativos que tengan impacto. <\/div>\n Saber m\u00e1s<\/a> <\/div>\n <\/div>\n <\/div>\n
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Cuadros de mando <\/h2>
\n Utiliza un potente motor de visualizaci\u00f3n en tiempo real para hacer un seguimiento de los resultados a lo largo del tiempo. <\/div>\n Saber m\u00e1s<\/a> <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\r\n
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\r\n Empieza a crecer con sandsiv+ hoy mismo <\/div>\r\n
\r\n \r\n Quiero ver una demo <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-7512","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nClose the loop interno - sandsiv+<\/title>\n<meta name=\"description\" content=\"Escucha la Voz de tus clientes y mejora su experiencia. 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