{"id":16201,"date":"2025-12-19T07:50:56","date_gmt":"2025-12-19T07:50:56","guid":{"rendered":"https:\/\/sandsiv.com\/?page_id=16201"},"modified":"2026-02-06T10:49:48","modified_gmt":"2026-02-06T10:49:48","slug":"voc-alternativa-sandsiv-grandes-empresas","status":"publish","type":"page","link":"https:\/\/sandsiv.com\/es\/voc-alternativa-sandsiv-grandes-empresas\/","title":{"rendered":"sandsiv+ La plataforma de pr\u00f3xima generaci\u00f3n para la excelencia en VoC"},"content":{"rendered":"
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La plataforma de pr\u00f3xima generaci\u00f3n para la excelencia en VoC<\/strong> <\/h1>\r\n
Recupere la autonom\u00eda de su programa de CX.<\/b>\r\nCon una plataforma VoC Enterprise nativa en IA que unifica las mejoras de inner y outer-loop, SANDSIV le ayuda a elevar cada experiencia de cliente. Reduzca la rotaci\u00f3n (churn), aumente el NPS y construya una excelencia operativa sin complicaciones.<\/br><\/br>\r\n\r\n
\r\n \r\n \r\n \r\n <\/svg>\r\n Control Superior\r\n <\/span>\r\n\r\n \r\n \r\n \r\n \r\n <\/svg>\r\n TCO Predictivo\r\n <\/span>\r\n\r\n \r\n \r\n \r\n <\/svg>\r\n Time-to-Value Inmediato\r\n <\/span>\r\n<\/div> <\/div>
\r\n Quiero ver una demo<\/a>\r\n <\/div>\r\n <\/div>\r\n
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\r\n Los costes ocultos de los sistemas VoC heredados <\/div>\r\n
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Las plataformas VoC actuales crean barreras que ralentizan a su equipo e inflan los costes de forma impredecible.<\/p>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n

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\r\n La trampa de la consultor\u00eda\r\n <\/h3>\r\n
\r\n Bloqueados por contratos\r\n <\/div>\r\n
\r\n Incluso los cambios menores requieren largos servicios profesionales. Su equipo pierde el control y la agilidad.\r\n <\/div>\r\n<\/div> <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\r\n Impuesto a los sistemas antiguos\r\n <\/h3>\r\n
\r\n TCO impredecible\r\n <\/div>\r\n
\r\n Tarifas sorpresa y actualizaciones forzosas disparan constantemente su presupuesto y ocultan el coste real.\r\n <\/div>\r\n<\/div> <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\r\n IA de
“caja negra”\r\n <\/h3>\r\n
\r\n Alto coste, cero valor\r\n <\/div>\r\n
\r\n La IA actual es una caja negra que requiere consultor\u00eda costosa. Los insights son lentos y dif\u00edciles de explicar.\r\n <\/div>\r\n<\/div> <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\r\n
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\r\n sandsiv+: La opci\u00f3n moderna para la agilidad empresarial <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n
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\r\n Autonom\u00eda integrada\r\n <\/h3>\r\n
\r\n Workflows en horas\r\n <\/div>\r\n
\r\n Configure customer journeys, cuadros de mando y encuestas al instante con herramientas de autoservicio. Sin intermediarios.\r\n <\/div>\r\n<\/div> <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\r\n Costes transparentes\r\n <\/h3>\r\n
\r\n TCO predictivo\r\n <\/div>\r\n
\r\nPrecios claros y fijos sin tarifas ocultas. Reducci\u00f3n demostrada de costes del 30-40% frente a proveedores tradicionales.\r\n <\/div>\r\n<\/div> <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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\r\n IA accionable\r\n <\/h3>\r\n
\r\n Insights instant\u00e1neos\r\n <\/div>\r\n
\r\n La IA nativa ofrece an\u00e1lisis precisos de la causa ra\u00edz en todos sus datos de inmediato. Sin necesidad de entrenamiento previo.\r\n <\/div>\r\n<\/div> <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\r\n
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\r\n Director de Innovaci\u00f3n y CX Operador <\/div>\r\n
\r\n Telecomunicaciones \u2013 M\u00e1s de 250M de abonados <\/div>\r\n <\/div>\r\n
\r\n \u201cA medida que el mercado evolucionaba, tambi\u00e9n lo hac\u00edan nuestras ambiciones de CX… se volvi\u00f3 cada vez m\u00e1s claro que necesit\u00e1bamos m\u00e1s: mayor control, procesos m\u00e1s r\u00e1pidos y un camino m\u00e1s definido hacia la innovaci\u00f3n.\u201d
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+35%<\/div>
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INCREMENTO EN INSIGHTS ACCIONABLES<\/div>
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(Logrado en los primeros 6 meses)<\/div>
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\r\n Director de Customer Experience <\/div>\r\n
\r\n Aseguradora l\u00edder en Europa \u2013 M\u00e1s de 14M de clientes <\/div>\r\n <\/div>\r\n
\r\n \u201cLa migraci\u00f3n a SANDSIV se complet\u00f3 en menos de 10 semanas, sin interrupciones en las operaciones de feedback. El proceso fue impecable y garantiz\u00f3 la entrega continua de VoC desde el primer d\u00eda.\u201d
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100%<\/div>
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CONTINUIDAD OPERATIVA<\/div>
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(Cero p\u00e9rdida de datos durante el cambio)<\/div>
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\n \n La base t\u00e9cnica <\/h4>

Una arquitectura impulsada por IA dise\u00f1ada para eliminar el lock-in y acelerar el retorno de la inversi\u00f3n.<\/p>\n <\/div> <\/div>\n \n

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01<\/div>\r\n \r\n

\r\n Libertad de datos y modelo unificado\r\n <\/h3>\r\n\r\n
\r\n Escape de los sistemas cerrados\r\n <\/div>\r\n\r\n
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Esquema abierto<\/div>\r\n
Ingesta de datos sin remodelaci\u00f3n.<\/div>\r\n <\/div>\r\n
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Zero Lock-in<\/div>\r\n
Exporte sus datos en cualquier momento.<\/div>\r\n <\/div>\r\n<\/div> <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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02<\/div>\r\n \r\n

\r\n Analytics nativo en IA\r\n <\/h3>\r\n\r\n
\r\n Inteligencia utilizable\r\n <\/div>\r\n\r\n
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Insights explicables<\/div>\r\n
An\u00e1lisis automatizado de causa ra\u00edz.<\/div>\r\n <\/div>\r\n
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Precisi\u00f3n empresarial<\/div>\r\n
Modelos pre-entrenados con 15 a\u00f1os de datos de CX.<\/div>\r\n <\/div>\r\n<\/div> <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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03<\/div>\r\n \r\n

\r\n Autonom\u00eda e integraciones\r\n <\/h3>\r\n\r\n
\r\n Controle y conecte\r\n <\/div>\r\n\r\n
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Workflows de autoservicio<\/div>\r\n
Actualice los journeys visualmente.<\/div>\r\n <\/div>\r\n
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Ecosistema API-First<\/div>\r\n
Conectores nativos para Salesforce, Snowflake y m\u00e1s.<\/div>\r\n <\/div>\r\n<\/div> <\/div>\n <\/div>\n <\/div>\n <\/div>\n
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04<\/div>\r\n \r\n

\r\n Seguridad y despliegue\r\n <\/h3>\r\n\r\n
\r\n Sus datos, su elecci\u00f3n\r\n <\/div>\r\n\r\n
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Cumplimiento<\/div>\r\n
\r\n Dise\u00f1o nativo en la UE (GDPR), certificaciones ISO\/SOC2\r\n <\/div>\r\n <\/div>\r\n\r\n
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Despliegue<\/div>\r\n
\r\n Nube p\u00fablica, privada u On-Premise.\r\n <\/div>\r\n <\/div>\r\n\r\n<\/div> <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n
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\n \n Migraci\u00f3n sin interrupciones <\/h4>

La mayor barrera para el cambio no es t\u00e9cnica, sino psicol\u00f3gica. Nuestro proceso elimina el riesgo y garantiza cero tiempo de inactividad.<\/p>\n <\/div> <\/div>\n \n <\/div>\n \n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n

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\r\n SEMANAS, NO TRIMESTRES <\/h6>

Cronograma de Migraci\u00f3n <\/h1>
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\r\n 01<\/span>\r\n Evaluaci\u00f3n (1-2 semanas)<\/span>\r\n <\/div>\r\n
\r\n Mapeo automatizado de datos y descubrimiento de flujos de trabajo.\r\n <\/div>\r\n <\/div>\r\n\r\n
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\r\n 02<\/span>\r\n Cero interrupciones (2-4 semanas)<\/span>\r\n <\/div>\r\n
\r\n La plataforma anterior sigue activa, SANDSIV funciona en paralelo.\r\n <\/div>\r\n <\/div>\r\n\r\n
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\r\n 03<\/span>\r\n Go-Live (Semana 6-10)<\/span>\r\n <\/div>\r\n
\r\n Capacidad operativa total. Sin p\u00e9rdida de datos.\r\n <\/div>\r\n <\/div>\r\n\r\n<\/div> <\/div> Migre sus datos de CX en semanas<\/a>\r\n <\/div>\r\n
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\r\n EMPOWERING YOUR TEAM <\/h6>

Alianza para la Independencia <\/h1>
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\r\n \u2713<\/span>\r\n Customer Success<\/span>\r\n <\/div>\r\n
\r\n Customer Success Manager incluido de serie para todos los clientes, con opci\u00f3n de mejora a un Senior CS Manager dedicado (servicio premium).\r\n <\/div>\r\n <\/div>\r\n\r\n
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\r\n \u2713<\/span>\r\n Soporte Integral<\/span>\r\n <\/div>\r\n
\r\n Soporte por tickets 24\/7\/365 y personalizaci\u00f3n flexible.\r\n <\/div>\r\n <\/div>\r\n\r\n
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\r\n \u2713<\/span>\r\n Formaci\u00f3n Progresiva<\/span>\r\n <\/div>\r\n
\r\n Formamos a su equipo para una independencia total, liberando impacto inmediato.\r\n <\/div>\r\n <\/div>\r\n<\/div> <\/div> Explore lo servicio CX-Embedded<\/a>\r\n <\/div>\r\n
\r\n \r\n \r\n \"\"\r\n <\/picture>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n
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\n Evaluaci\u00f3n gratuita de migraci\u00f3n<\/a>\n <\/div>\n \n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\r\n
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\r\n Respaldado por l\u00edderes empresariales en todo el mundo <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n\r\n\r\n\r\n
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\r\n Reconocido por analistas globales <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n\r\n
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sandsiv VOC solution<\/p> <\/div>\r\n <\/div>\r\n

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\"Info-Tech\"<\/p>\n
L\u00edder mundial en tecnolog\u00eda VOC<\/div>\n
2022-2025<\/div>\n<\/div>\n
\"Frost<\/p>\n
L\u00edder mundial: Analytics e IA<\/div>\n
2022-2025<\/div>\n<\/div>\n
\"Quadrant\"<\/p>\n
L\u00edder mundial en VOC<\/div>\n
2023-2025<\/div>\n<\/div>\n
\"Everest<\/p>\n
Innovador clave global<\/div>\n
2025<\/div>\n<\/div>\n<\/div>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n
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\r\n C\u00f3mo se posiciona SANDSIV <\/h6>

Comparativa de analistas independientes <\/h1>
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\r\n \u25cf<\/span>\r\n Clasificado n\u00ba 1 por usuarios reales<\/span>\r\n <\/div>\r\n
\r\n Galardonado como mejor software VOC por Info-Tech, basado al 100% en rese\u00f1as verificadas.\r\n <\/div>\r\n <\/div>\r\n\r\n
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\r\n \u25cf<\/span>\r\n Metodolog\u00eda imparcial basada solo en datos<\/span>\r\n <\/div>\r\n
\r\n Puntuaciones derivadas estrictamente de las capacidades del producto y el sentimiento emocional, sin sesgos de analistas.\r\n <\/div>\r\n <\/div>\r\n\r\n<\/div> <\/div> Obtener el informe completo<\/a>\r\n <\/div>\r\n
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\r\n Sus preguntas sobre CX, respondidas <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n\r\n
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sandsiv VOC solution<\/p> <\/div>\r\n <\/div>\r\n

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\u00bfEn qu\u00e9 se diferencia realmente SANDSIV?<\/h3>\n

Sustituimos la complejidad dependiente de consultores por la autonom\u00eda del usuario de negocio, IA explicable y un TCO m\u00e1s bajo.<\/p>\n<\/div>\n

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\u00bfQu\u00e9 pasa si no tenemos un gran equipo de TI?<\/h3>\n

Nuestro modelo prioriza la simplicidad de la plataforma. La configuraci\u00f3n es propiedad del equipo de negocio.<\/p>\n<\/div>\n

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\u00bfQu\u00e9 ocurre con nuestros datos si decidimos irnos?<\/h3>\n

Sus datos son 100% suyos. Nuestra arquitectura abierta garantiza una migraci\u00f3n fluida y portabilidad total. Sin lock-in.<\/p>\n<\/div>\n<\/div>\n<\/div>\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n\r\n

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\r\n Empieza a crecer con sandsiv+ hoy mismo <\/div>\r\n
\r\n \r\n Quiero ver una demo <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/div>\n\n\n

<\/p>\n\n\n\n

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<\/p>\n<\/blockquote>\n\n\n\n

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