{"id":10600,"date":"2023-08-30T12:57:12","date_gmt":"2023-08-30T12:57:12","guid":{"rendered":"https:\/\/sandsiv.com\/event\/cx-webinar-optimising-call-centre-performance\/"},"modified":"2023-09-27T13:20:33","modified_gmt":"2023-09-27T13:20:33","slug":"cx-webinar-optimierung-der-call-center-leistung","status":"publish","type":"event","link":"https:\/\/sandsiv.com\/de\/event\/cx-webinar-optimierung-der-call-center-leistung\/","title":{"rendered":"CX Webinar: Optimierung der Call Center-Leistung durch Kundenfeedback in Echtzeit"},"content":{"rendered":"<div id=\"banner-block_f58a445f8be0d8db6621bc66c52091da\"\r\n    class=\"banner scroll-fade\">\r\n    <div\r\n        class=\"module mt_0  mb_0\">\r\n        <div class=\"container\">\r\n            <div class=\"banner__inner\">\r\n                <div class=\"banner__data\">\r\n                                        <h1 class=\"heading\">Beitritt zur<strong\r\n                            class=\"heading_red\">19. Customer Experience Week<\/strong>                    <\/h1>\r\n                                                            <div class=\"description\">Die Customer Experience Week wird jedes Jahr von i-CEM organisiert und konzentriert sich auf das Verst\u00e4ndnis und die Analyse von Kundenerwartungen und die Gestaltung von Erlebnissen an jedem Ber\u00fchrungspunkt entlang der Customer Journey.\r\n\r\nSANDSIV, als offizieller i-CEM Partner, wird das folgende Thema pr\u00e4sentieren: Optimierung der Call Center-Leistung durch Kundenfeedback in Echtzeit.\r\n                    <\/div>                                                            <div class=\"banner__button\">\r\n                        <a href=\"https:\/\/www.i-cem.de\/19.-customer-experience-week-0-0\"\r\n                            class=\"btn\" _self                            >Lesen Sie das Programm<\/a>\r\n                    <\/div>\r\n                                                                            <\/div>\r\n                <div class=\"banner__media\">\r\n                                        <div class=\"banner__image\">\r\n                        <picture class=\"image\">\r\n                            <source srcset=\"https:\/\/sandsiv.com\/wp-content\/uploads\/2023\/08\/icem_event.png\">\r\n                            <img decoding=\"async\" src=\"https:\/\/sandsiv.com\/wp-content\/uploads\/2023\/08\/icem_event.png\"\r\n                                alt=\"\" \/>\r\n                        <\/picture>\r\n                    <\/div>\r\n                                                                            <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\n\n\r\n<div id=\"blog_post_content-block_75b96a9c5ec662cbe12c12a9a2f30704\" class=\"blog_post_content scroll-fade\">\r\n    <div class=\"module  mb_0\">\r\n\r\n                    <div class=\"container\">\r\n                                \r\n            <div class=\"blog_post_content_inner\"> \r\n                                    <div class=\"heading_section\">\r\n                        <div class=\"heading_text h1\">\r\n                            Lass uns zusammenkommen!                        <\/div>\r\n                    <\/div>\r\n                                                    <div class=\"content_section\">\r\n                        <p>Die Customer Experience Week wird jedes Jahr von i-CEM organisiert und konzentriert sich genau auf dieses Thema: das Verstehen und Analysieren von Kundenerwartungen und die Gestaltung von Erlebnissen an jedem Touchpoint entlang der Customer Journey.<\/p>\n<div>In unserem bevorstehenden Webinar haben Sie die M\u00f6glichkeit, den Weg zur Steigerung der Agentenleistung zu erkunden.<\/div>\n<p><\/p>\n<div>Wir laden Sie herzlich ein, das dynamische Potenzial von Echtzeit-Kundenfeedback zu entdecken, das im Anschluss an den Close-the-Loop-Prozess gesammelt wird.<\/div>\n<p><\/p>\n<div>Erfahren Sie, wie diese Informationen ihnen helfen k\u00f6nnen die Kundenzufriedenheit zu steigern, die betriebliche Effizienz zu erh\u00f6hen und strategische Erkenntnisse zu liefern, die f\u00fcr den Erfolg Ihres Teams von gro\u00dfer Bedeutung sind.<\/div>\n<p>\n<strong>DATUM:<\/strong> Mittwoch, 6. September 2023<br \/>\n<strong>UHRZEIT:<\/strong> 16 &#8211; 16.30 UHR<\/p>\n<p><strong>SPRACHE:<\/strong> Deutsch<br \/>\n<strong>STANDORT:<\/strong> Online<\/p>\n<p>Verpassen Sie diese Gelegenheit nicht und <a href=\"https:\/\/6450416.hs-sites.com\/optimierung-des-cx-close-the-loops-durch-echtzeit-kundenfeedback\">melden Sie sich jetzt an<\/a>.<\/p>\n                    <\/div>\r\n                            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"338\" height=\"338\" src=\"https:\/\/sandsiv.com\/wp-content\/uploads\/2023\/02\/i-cem-resized-1.png\" alt=\"\" class=\"wp-image-3530\" srcset=\"https:\/\/sandsiv.com\/wp-content\/uploads\/2023\/02\/i-cem-resized-1.png 338w, https:\/\/sandsiv.com\/wp-content\/uploads\/2023\/02\/i-cem-resized-1-300x300.png 300w, https:\/\/sandsiv.com\/wp-content\/uploads\/2023\/02\/i-cem-resized-1-150x150.png 150w\" sizes=\"auto, (max-width: 338px) 100vw, 338px\" \/><\/figure>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"parent":0,"template":"","meta":{"content-type":""},"event_category":[4],"class_list":["post-10600","event","type-event","status-publish","hentry","event_category-webinar"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>CX Webinar: Optimierung der Call Center-Leistung durch Kundenfeedback in Echtzeit - sandsiv+<\/title>\n<meta name=\"description\" content=\"Die Customer Experience Week wird jedes Jahr organisiert. 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