SandSIV VoC Hub White Paper Released

A while ago, we published a blog post giving a sneak peek into the new SandSIV VoC Hub unified Customer Experience Management platform. Within that post, we promised to follow up with a new white paper, one that would delve deeply into the functionality of the new SandSIV VoC Hub, and also the technology that drives it. […]

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SandSIV Launches Voice of the Customer Hub (VoC HUB™)

ZURICH, May 21, 2014 SandSIV AG, the Swiss developer of SaaS based Voice of the Customer technologies and recognized expert in Customer Experience Management, has just launched the VoC Hub™, a groundbreaking new unified Customer Intelligence platform that transforms big customer data flows into measurable and actionable business insights. SandSIV has a long track record of […]

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SandSIV Publishes CXM Assessment White Paper

Zurich, Switzerland, 10th March, 2014: SandSIV has published a New White Paper Demonstrating the Importance and Value of a customer experience maturity assessment. SandSIV AG, the Zurich based developer of Voice of the Customer (VoC) technology, and provider of expert Customer Experience Management (CXM) consultancy, has just published a brand new white paper that defines the […]

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SandSIV marries VoC Technology with Expert Consulting

Zurich, 13 February 2014: SandSIV AG is a Swiss-based Customer Intelligence company that helps enterprises understand their customers through next-generation Big Data analytics. The company recently announced the creation of four new consulting packages that significantly enhance Customer Intelligence usability, rapid deployment and accelerate clients’ return on investment. SandSIV’s core product offering encompasses an end-to-end suite […]

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Transparent: upc cablecom to publish customer satisfaction value weekly

  Media Release Zurich, 25 November 2013 With immediate effect, upc cablecom will become the first Swiss telecommunications company to publish its current customer satisfaction value on its own website. The value will be updated weekly on the website upc-cablecom.ch/trust and is based on 120,000 personal customer ratings each year. By taking this step, the company […]

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