Telecom Italia awards Tender to Swiss Leading Enterprise VoC Software Provider SandSIV

Telecom Italia, the largest telecommunications company in Italy, has selected SandSIV as its preferred vendor for a new transformational project that will see the Voice of the Customer (VoC) become centric to business operations. With 117 million customers, generating over €38 billion in revenue, Telecom Italia is the largest telecommunications company in Italy. One that […]

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SandSIV Publishes CXM ROI Business Case

SandSIV has just published a new white paper that sets out a framework for calculating the ROI for Customer Experience Management (CXM) before starting on any CXM related projects. One of the major problems faced by most companies that are considering the adoption of Customer Experience Management (CXM) as an enterprise wide business methodology, is […]

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SandSIV VoC Hub White Paper Released

A while ago, we published a blog post giving a sneak peek into the new SandSIV VoC Hub unified Customer Experience Management platform. Within that post, we promised to follow up with a new white paper, one that would delve deeply into the functionality of the new SandSIV VoC Hub, and also the technology that drives it. […]

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SandSIV Launches Voice of the Customer Hub (VoC HUB™)

ZURICH, May 21, 2014 SandSIV AG, the Swiss developer of SaaS based Voice of the Customer technologies and recognized expert in Customer Experience Management, has just launched the VoC Hub™, a groundbreaking new unified Customer Intelligence platform that transforms big customer data flows into measurable and actionable business insights. SandSIV has a long track record of […]

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SandSIV Publishes CXM Assessment White Paper

Zurich, Switzerland, 10th March, 2014: SandSIV has published a New White Paper Demonstrating the Importance and Value of a customer experience maturity assessment. SandSIV AG, the Zurich based developer of Voice of the Customer (VoC) technology, and provider of expert Customer Experience Management (CXM) consultancy, has just published a brand new white paper that defines the […]

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