SandSIV Announces Partnership With KNIME To Deliver Predictive Analytics To Customer Experience Management

The goal of the partnership is to move Customer Experience Management methodology to the next level, integrating predictive analytics. Zurich, Switzerland, November 18, 2015, SandSIV recently announced their partnership with KNIME to deliver predictive analytics to customer experience management. Since 2008, they have been delivering an end-to-end Customer Experience Management platform and a Voice-of-the-Customer platform to blue chip customers […]

read more

Six of The Most Recommended Brands In 2015 Relied On SandSIV

Since 2010, SandSIV has delivered a Customer Experience Management Solution that really helps its clients to achieve solid results in customer satisfaction while improving the bottom line. Zurich, Switzerland, November 3, 2015. The team at SandSIV was happy to hear the news that 6 of its clients were considered the most recommended brands in 2015, […]

read more

New Customer Experience White Paper released by SandSIV

Zurich – 02.09.2015 – SandSIV, the leading European provider of superior end-to-end Customer Experience Management (CXM) and Voice of the Customer (VoC) solutions, has published a new free white paper titled Customer Experience: Creating the Story Your Clients Live Out. Written by resident Customer Experience Management guru Federico Cesconi, this new free resource takes a deep dive in […]

read more

SandSIV Becomes Oracle PartnerNetwork Gold Level Partner

ZÜRICH – August 24, 2015 – SandSIV, a leading provider of end-to-end Customer Experience Management SaaS solutions (CXM), today announced that it has achieved Gold Partner status in Oracle PartnerNetwork (OPN). By attaining Gold Level membership, Oracle has recognized SandSIV for its commitment to establish Oracle related knowledge in delivering easy to use, self-managed CXM […]

read more

Text Mining as a Building Block for VoC Analytics

We have witnessed amazing advances in Voice of the Customer (VoC) technology over the last two years. Indeed, our own SandSIV VoC Hub™ product has reached a level of feature maturity that far outstrips our expectations across the past 12 months. The rapid maturity of Big Data tech has been both an empowering event, enabling […]

read more

Swiss Mobile Network Operator chooses Voice of the Customer solution from SandSIV

Salt chooses SandSIV solution for the even more customer centric approach Salt signed a contract with SandSIV to start a Voice of the Customer (VoC) program using a SaaS (Software as a Service) based customer feedback application. The VoC program solution works across multiple channels (web, email, SMS, IVR) in multiple languages. Initial focus is […]

read more

SandSIV Launches Partner Alliance Program

Voice of the Customer technology vendor SandSIV has just launched a new Partner Alliance Program that encompasses the entire EMEA region, in order to expand the SandSIV footprint through strategic partnerships. With headquarter in Zurich, Switzerland, SandSIV operates within the international market, developing best in class Voice of the Customer (VoC) technology, as well as […]

read more

SandSIV Invites You to a Free CXM Breakfast Event in London

We are organizing a second Customer Experience Management breakfast event. This time, the event will take place in London on the 25th of March, at the Eight Members Club in Moorgate. Here at SandSIV we are very pleased to announce that following the great success of the Customer Experience Management breakfast event that we organized […]

read more