We are organizing a second Customer Experience Management breakfast event. This time, the event will take place in London on the 25th of March, at the Eight Members Club in Moorgate.
Here at SandSIV we are very pleased to announce that following the great success of the Customer Experience Management breakfast event that we organized and hosted in Zurich last year, we have now organized a second CXM breakfast.
We have moved to a new venue, and the event will take place in London on the 25th of March, at the Eight Members Club in Moorgate. The format is also slightly different from our last breakfast event, as can be deduced by the new name for this event, “CX (R)evolution” the Tools of the Trade. A much more progressive event, intended to demonstrate how current version of VoC Visual can clearly demonstrate the ROI to be found in CXM.
The event begins at 8am at the Eight Members Club, in Moorgate. We will open the doors, and guests will be welcomed, whilst breakfast will be served. We will then present the following itinerary:
- 08:15 – Susan Wakefield, the Director of Customer Experience for Sky Italia, kicks off with the keynote presentation, “The CX (R)evolution” the Tools of the Trade.
- 08:45 – A live demonstration of how the ROI of Customer Experience Management can be visualized by using simple to understand CXM dashboards.
- 09:35 – SandSIV will take the floor, and explain the company’s innovative Customer Experience Management methodology, and discuss the SandSIV developed CXM framework.
- 10:00 – An open floor questions and answers session will be run.
We are very pleased to be organizing an event in London. The last event in Zurich was a great success, and proved to be extremely popular. However, we are moving rapidly in to the UK CXM space, and we are keen to step up to the challenge of demonstrating how SandSIV, the VoC technology it develops, and the CXM consultancy services it offers, can help UK enterprises to begin capturing, analyzing and actioning the Voice of the Customer in an effective manner.
The Customer Experience Management market is maturing fast, and we are sure that anyone considering attending this event will come away with a much deeper knowledge of the topic, and also an inkling of what a fully featured VoC application can deliver.
We are looking forward to hosting this latest event, and hope to see you there. Interested parties can use the link below to sign up for the event.