CustVox release killer CEM Facebook App

New Facebook App launched by European Customer Experience Management (CEM) pioneers CustVox to provide a 360º Voice of the Customer (VOC) profile, across social networking channels. The first Facebook App of its kind that allows the enterprise to manage its social networking footprint in real time. ZÜRICH, SWITZERLAND, 15.02.2012 – CustVox, the market leader in […]

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Word Miner successfully implemented using AMAZON EC2

Top Customer Experience Management solutions provider CustVox® enables true application scalability through the implementation of Amazon Elastic Compute Cloud (EC2) as a platform for its natural multilanguage text mining processor for big data, CustVox Word Miner™. Big data is an infinitely valuable source of unstructured information, yet one which is intrinsically difficult to utilize and […]

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CustVox Boosts Customer Experience Solution with Apache Hadoop

Customer data is worthless if you cannot turn it into actionable insights. A new solution from CustVox lets analysts and marketers truly leverage the power of cloud computing and social networks by providing a single view for better decision making. (Zürich, Switzerland) – CustVox AG, a European leader in Customer Experience Management software solutions, today […]

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