EY und SandSIV kooperieren bei Dienstleistungen zur Messung der Customer Experience

EY und SandSIV kooperieren bei Dienstleistungen zur Messung der Customer Experience EY baut strategische Beratungs- und Lösungskompetenz im Bereich Voice of the Customer (VOC), Kundendatenanalyse, Digitalstrategie und Customer Experience Management (CXM) aus Ganzheitliche Customer Experience Lösungen mit analytischen Erkenntnissen in Echtzeit basierend auf SandSIV Technologie als Managed Service Unternehmen profitieren zukünftig von messbaren Ergebnissen und […]

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Dynamic, End-to-End Customer Experience Analytics a Reality with EY and SandSIV Partnership

For the first time, clients can correlate Voice of the Customer initiatives to tangible results, convert omnichannel feedback into actionable insight, and create new business processes and rules for the mutual benefits to both customers and company. Zürich, 30 November 2016. SandSIV, the leading European provider of superior enterprise Voice of the Customer (VOC) and […]

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Gartner details top 10 strategic technologies for customer experience

Analyst group looks at the impact of technology on customer experience management NADIA CAMERON (CMO) 25 JANUARY, 2016 13:53 Gartner claims the list of technologies that help improve and support customer experiences is a long and growing one. But that hasn’t stopped the analyst firm from coming up with a top 10 list of CX […]

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SandSIV Introduces PRISM CX To Measure The Digital Experience

PRISM CX for VOC FEEDBACK™ is an all-in-one feedback and analytics solution to truly understand the offline and online customer experience journey. Zurich, Switzerland, December 1, 2015, SandSIV was pleased to announce the launch of their PRISM CX application. It was created to help determine the level of customer experience that a company is delivering both online […]

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SandSIV Becomes Oracle PartnerNetwork Gold Level Partner

ZÜRICH – August 24, 2015 – SandSIV, a leading provider of end-to-end Customer Experience Management SaaS solutions (CXM), today announced that it has achieved Gold Partner status in Oracle PartnerNetwork (OPN). By attaining Gold Level membership, Oracle has recognized SandSIV for its commitment to establish Oracle related knowledge in delivering easy to use, self-managed CXM […]

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Text Mining as a Building Block for VoC Analytics

We have witnessed amazing advances in Voice of the Customer (VoC) technology over the last two years. Indeed, our own SandSIV VoC Hub™ product has reached a level of feature maturity that far outstrips our expectations across the past 12 months. The rapid maturity of Big Data tech has been both an empowering event, enabling […]

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SandSIV Launches Partner Alliance Program

Voice of the Customer technology vendor SandSIV has just launched a new Partner Alliance Program that encompasses the entire EMEA region, in order to expand the SandSIV footprint through strategic partnerships. With headquarter in Zurich, Switzerland, SandSIV operates within the international market, developing best in class Voice of the Customer (VoC) technology, as well as […]

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