SandSIV Introduces PRISM CX To Measure The Digital Experience

PRISM CX for VOC FEEDBACK™ is an all-in-one feedback and analytics solution to truly understand the offline and online customer experience journey. Zurich, Switzerland, December 1, 2015, SandSIV was pleased to announce the launch of their PRISM CX application. It was created to help determine the level of customer experience that a company is delivering both online […]

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CustVox announces agreement with Euteco Loyalty Partner

CustVox, the number one CEM solution provider and consultancy firm in Italy, has just announced an agreement with Euteco Loyalty Partner, a specialist consultancy company dealing with Net Promoter Score (NPS). Euteco Loyalty Partner (http://www.euteco-nps.it/), is an expanding CEM consulting company in Italy, which specializes in assisting businesses to manage/raise their Net Promoter Score (NPS). […]

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CustVox® Completes Acquisition of the Zeel.ch

CustVox, a leading provider of Customer Experience (CX) solutions and Voice of the Customer (VOC) Analytics announced today the acquisition of Zeel.ch, an advanced software platform that bridges CRMs to widely-used social utilities like Facebook, Twitter, Google+ and LinkedIn. Zeel.ch’s platform extends customer profiles into a social dimension never met before by identifying customers’ social […]

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CustVox opens local office in France

CustVox, the globally recognized innovator of SAAS based Customer Experience Management (CEM) solutions has opened a new regional office in France. Demonstrating a firm commitment to continue striving to maintain its reputation as the leading European experts in deploying effective CEM solutions. CustVox maintain an enviable reputation as arguably the most focused, innovative developer of […]

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CustVox selected by WeBank

Switzerland, Monday, March 5th, 2012: CustVox, the world’s leading Customer Experience Management (CEM) experts, is proud to announce it has reached a cooperative agreement with WeBank. The two companies will work in synergy to develop and support a high-quality Customer Experience Program, using a holistic approach to strengthen the Voice of the Customer. CustVox will […]

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CustVox release killer CEM Facebook App

New Facebook App launched by European Customer Experience Management (CEM) pioneers CustVox to provide a 360º Voice of the Customer (VOC) profile, across social networking channels. The first Facebook App of its kind that allows the enterprise to manage its social networking footprint in real time. ZÜRICH, SWITZERLAND, 15.02.2012 – CustVox, the market leader in […]

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