3 Ways Your Company Can Benefit From Analyzing Customer Feedback

by Chris R. Campbell June 29, 2016  Online ratings and satisfaction scores only partially reveal what customers really think. Which raises the question: in the age of Yelp and TripAdvisor, how deeply does your company dive into online reviews and customer feedback? If your answer ranges from “not deep at all” and “we’re just looking […]

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VoC Feedback 5.2

SandSIV has just released a brand new version of its enterprise feedback management platform VoC Feedback. This new version, 5.2, brings many new features that have been requested by clients, and also incorporates some fundamental changes to the underlying technology, to facilitate further development of the SandSIV VoC Hub™. The highlights of this new release […]

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