CustVox release killer CEM Facebook App

New Facebook App launched by European Customer Experience Management (CEM) pioneers CustVox to provide a 360º Voice of the Customer (VOC) profile, across social networking channels. The first Facebook App of its kind that allows the enterprise to manage its social networking footprint in real time. ZÜRICH, SWITZERLAND, 15.02.2012 – CustVox, the market leader in […]

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Word Miner successfully implemented using AMAZON EC2

Top Customer Experience Management solutions provider CustVox® enables true application scalability through the implementation of Amazon Elastic Compute Cloud (EC2) as a platform for its natural multilanguage text mining processor for big data, CustVox Word Miner™. Big data is an infinitely valuable source of unstructured information, yet one which is intrinsically difficult to utilize and […]

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Free Resources Released To Help Telcos Implement Effective CEM

Customer Experience Management expert CustVox has released freely downloadable resources designed to assist telecommunication companies in successfully applying CEM within their marketplace. There can be no doubt that Customer Experience Management (CEM) is fast becoming a must have business tool for any corporation which intends to maintain, or even boost its current market share. This is […]

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CustVox Announces Major Upgrade for its Enterprise Feedback Manager

European CEM pioneer is rolling out an upgrade of its core product, bolstered by the power of an algorithm developed in-house. (Zürich, Switzerland) – CustVox AG, a European leader in next generation Customer Experience Management software solutions, today announced an upgrade for its Enterprise Feedback Manager, now in version 1.6.. CustVox`s Enterprise Feedback Manager is […]

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CustVox Boosts Customer Experience Solution with Apache Hadoop

Customer data is worthless if you cannot turn it into actionable insights. A new solution from CustVox lets analysts and marketers truly leverage the power of cloud computing and social networks by providing a single view for better decision making. (Zürich, Switzerland) – CustVox AG, a European leader in Customer Experience Management software solutions, today […]

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CustVox to Sponsor Customer Experience Exchange in Berlin

(ZÜRICH, SWITZERLAND) – CustVox AG, a global leader in Customer Experience Management software solutions, is delighted to report it will be a silver sponsor of the Customer Experience Exchange in Berlin, November 29- December 1st, 2011. “Bringing together the world’s leading minds in customer and brand experience, from across a range of B2C and B2B […]

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Major Conference Organizers Convert to CustVox

European CEM pioneer provides powerful solution for mobile feedback and multi-channel engagement to perform surveys and gather feedback in real-time. (ZÜRICH, SWITZERLAND) – CustVox AG, a European leader in Customer Experience Management software solutions, today announced that Swiss CRM Forum, Swiss Contact Day, and Finance Forum have handpicked the CustVox Feedback Management platform (CFM) to create […]

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