EY und SandSIV kooperieren bei Dienstleistungen zur Messung der Customer Experience

EY und SandSIV kooperieren bei Dienstleistungen zur Messung der Customer Experience EY baut strategische Beratungs- und Lösungskompetenz im Bereich Voice of the Customer (VOC), Kundendatenanalyse, Digitalstrategie und Customer Experience Management (CXM) aus Ganzheitliche Customer Experience Lösungen mit analytischen Erkenntnissen in Echtzeit basierend auf SandSIV Technologie als Managed Service Unternehmen profitieren zukünftig von messbaren Ergebnissen und […]

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Dynamic, End-to-End Customer Experience Analytics a Reality with EY and SandSIV Partnership

For the first time, clients can correlate Voice of the Customer initiatives to tangible results, convert omnichannel feedback into actionable insight, and create new business processes and rules for the mutual benefits to both customers and company. Zürich, 30 November 2016. SandSIV, the leading European provider of superior enterprise Voice of the Customer (VOC) and […]

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SandSIV Announces Partnership With KNIME To Deliver Predictive Analytics To Customer Experience Management

The goal of the partnership is to move Customer Experience Management methodology to the next level, integrating predictive analytics. Zurich, Switzerland, November 18, 2015, SandSIV recently announced their partnership with KNIME to deliver predictive analytics to customer experience management. Since 2008, they have been delivering an end-to-end Customer Experience Management platform and a Voice-of-the-Customer platform to blue chip customers […]

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