SandSIV VoC Hub White Paper Released

Thursday, May 22, 2014 0 No tags Permalink

A while ago, we published a blog post giving a sneak peek into the new SandSIV VoC Hub unified Customer Experience Management platform. Within that post, we promised to follow up with a new white paper, one that would delve deeply into the functionality of the new SandSIV VoC Hub, ...

Where is the ROI in CXM?

Monday, May 12, 2014 0 No tags Permalink

One of the problems that many sponsors of Customer Experience Management (CXM) face, when trying to gain the support of senior decision makers, is that it can often be hard to define tangible, real-world figures to prove the financial viability of such a project. However, the truth is, that CXM ...

SandSIV presenta la Customer Experience Management Conference 2014

Friday, May 9, 2014 0 No tags Permalink

SandSIV presenta la Customer Experience Management Conference 2014 Orientamenti strategici e modelli implementativi per governare il cambiamento verso migliori risultati di business Il 15 Maggio alle ore 15.00 a Milano  presso lo  Spazio Blend Tower Piazza IV Novembre 7,  Sky Italia, Fastweb, Italo NTV e Contactlab racconteranno le loro esperienze Iscrizioni al  link ...

SandSIV Support Center Successfully Deployed

Monday, May 5, 2014 0 No tags Permalink

Some time ago now, we posted some news regarding the imminent roll out of our new SandSIV Support Center. We are happy to announce that the deployment of this new Zendesk powered support solution went flawlessly, and that all of our customers have now been migrated to the new Support ...