PIA Launches Voice of the Customer Project

The PIA Partnership is an arm of the National Association of Professional Insurance Agents. It was established in 1996, with the goal of identifying opportunities, and enabling dialogue between PIA leaders and company decision makers. The PIA Partnership focuses heavily upon research, the results of which are turned into profitable, ...

SandSIV Successfully Launches VoC Classify

Today we actually get to post about the company that sponsors this Voice of the Customer, Customer Experience & Big Data Blog. SandSIV is a Swiss based developer of Voice of the Customer (VoC) and Big Data Analytics technology, as well as a provider of Customer Experience Management (CXM) consultancy ...