Service More Important than Price in Asia

Wednesday, August 28, 2013 0 No tags Permalink

Verint has just released the results of research it commissioned regarding consumer habits in Asia. This research covered six Asian countries, these were China, Hong Kong, India, Japan, Australia and Indonesia. This research finds that in Asia, only 23% of consumers feel that price is more important than customer service. Other ...

Hello Hadoop

Tuesday, August 27, 2013 0 No tags Permalink

Human history is filled with key technological advancements that were enablers of further technologies. For example, the wheel. Without the wheel we would not have cars, bicycles, skateboards and the list could go and on. In the last couple of years, we have seen Big Data analytics become a technology that ...

Informa Telecoms & Media CEX Research

Most likely, when we consider Big Data driven projects, we are thinking in the mid to long-term. These kinds of projects are intrinsically complicated, and often revolve around entirely unfamiliar technologies. Additionally, they often involve making changes to root level business processes. Therefore, they naturally take a long time to ...