Free Resources Released To Help Telcos Implement Effective CEM

Customer Experience Management expert CustVox has released freely downloadable resources designed to assist telecommunication companies in successfully applying CEM within their marketplace. There can be no doubt that Customer Experience Management (CEM) is fast becoming a must have business tool for any corporation which intends to maintain, or even boost its current market share. This is […]

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CustVox Announces Major Upgrade for its Enterprise Feedback Manager

European CEM pioneer is rolling out an upgrade of its core product, bolstered by the power of an algorithm developed in-house. (Zürich, Switzerland) – CustVox AG, a European leader in next generation Customer Experience Management software solutions, today announced an upgrade for its Enterprise Feedback Manager, now in version 1.6.. CustVox`s Enterprise Feedback Manager is […]

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CustVox Boosts Customer Experience Solution with Apache Hadoop

Customer data is worthless if you cannot turn it into actionable insights. A new solution from CustVox lets analysts and marketers truly leverage the power of cloud computing and social networks by providing a single view for better decision making. (Zürich, Switzerland) – CustVox AG, a European leader in Customer Experience Management software solutions, today […]

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CustVox to Sponsor Customer Experience Exchange in Berlin

(ZÜRICH, SWITZERLAND) – CustVox AG, a global leader in Customer Experience Management software solutions, is delighted to report it will be a silver sponsor of the Customer Experience Exchange in Berlin, November 29- December 1st, 2011. “Bringing together the world’s leading minds in customer and brand experience, from across a range of B2C and B2B […]

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Major Conference Organizers Convert to CustVox

European CEM pioneer provides powerful solution for mobile feedback and multi-channel engagement to perform surveys and gather feedback in real-time. (ZÜRICH, SWITZERLAND) – CustVox AG, a European leader in Customer Experience Management software solutions, today announced that Swiss CRM Forum, Swiss Contact Day, and Finance Forum have handpicked the CustVox Feedback Management platform (CFM) to create […]

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France Telecom Handpicks CustVox

France Telecom Handpicks CustVox to Deliver Customer Experience Management Solution Telecom giant to improve customer loyalty with help of European CEM pioneer. CustVox AG today announced that it has been selected by France Telecom to deliver a multi-lingual Customer Experience Management platform to improve the customer experience management process for its Swiss affiliate, Orange. Read […]

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