SandSIV Ranks Highly in 2014 “Voice of the Customer” Vendor Evaluations

Hypatia Research Group conducted a comprehensive vendor evaluation of 23 market-leading Voice of the Customer (VOC) solution providers, utilizing 10 data-driven dimensional criteria, coupled with end-user customer interviews and product demonstrations. In addition, 498 global end-users responsible for voice of the customer software and programs provided input to an extensive survey authored by Hypatia Research. […]

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