CustVox CEO set to speak at Customer Experience Summit

Federico Cesconi, the CEO of CustVox, is noted as one of the world leading talents in Customer Experience Management (CEM). He will be speaking at the Annual Optimizing Call Centers Summit, and the Annual Customer Experience Management Summit, which take place in Barcelona on 2nd of October, until the 4th of October. The Annual Optimizing […]

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CustVox announces agreement with Euteco Loyalty Partner

CustVox, the number one CEM solution provider and consultancy firm in Italy, has just announced an agreement with Euteco Loyalty Partner, a specialist consultancy company dealing with Net Promoter Score (NPS). Euteco Loyalty Partner (http://www.euteco-nps.it/), is an expanding CEM consulting company in Italy, which specializes in assisting businesses to manage/raise their Net Promoter Score (NPS). […]

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CTAM Eurosummit in Vienna on September 21st

Switzerland, Tuesday, September 18th, 2012: The CTAM Eurosummit is an event that targets companies that operate within the cable market. CustVox CEO and analytics guru Federico Cesconi will be taking part in a discussion panel which will demonstrate how cable providers need to adapt their business strategies to embrace evolving customer trends. CustVox is a […]

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Implementing an effective CEM Strategy

The CustVox VoC Hub has been recognized by many major corporations, across a variety of markets, including telecoms, travel and finance, to be the ultimate Customer Experience Management (CEM) solution for companies which seek to build and action a completely 360 degree, holistic view of the Voice of the Customer (VoC). CustVox, the developers of […]

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